Haken Senior Software QA Lead - B2B Tokyo

Join a leading Japanese global technology company in Tokyo as a Senior Software QA Lead, taking ownership of quality assurance strategy and team leadership across core B2B enterprise platforms.

You will lead end-to-end software quality assurance (QA) activities, including QA strategy, test planning, release schedules, quality standards, risk management, and continuous process improvement. Working closely with development teams, project stakeholders, and external vendors, you will ensure that enterprise software products consistently meet demanding business and quality requirements.

This role is ideal for an experienced QA Lead or Software Quality Manager looking to strengthen their leadership, project management, Agile QA, and enterprise platform experience within a large-scale technology environment.

Key Responsibilities

• Develop comprehensive QA strategies, test plans, and project schedules to drive end-to-end software quality assurance.
• Lead and mentor QA team members while aligning team priorities, objectives, and quality standards.
• Promote a culture of continuous improvement and Kaizen across QA, development, and related functions.
• Monitor project progress, identify task and delivery risks, and recommend actionable improvements to increase development efficiency.
• Define, implement, and maintain software quality standards to ensure deliverables consistently meet business requirements.
• Manage QA activities throughout the software development and release lifecycle.
• Develop project analysis metrics and reporting to improve visibility into QA performance, risks, and team status.
• Identify opportunities to optimize QA operational costs while maintaining high software quality.
• Share QA best practices and support continuous improvement across teams.
• Collaborate with internal stakeholders and external vendors to resolve technical and project-related issues.

Required Skills and Qualifications

Experience:

• 3+ years of experience in software quality management or quality assurance across the software development lifecycle.
• At least 1 year of project management experience working as a QA Lead within an IT environment.
• Proven experience developing QA strategies, detailed test plans, and project schedules.
• Experience managing software testing and quality activities across release management cycles.
• Strong understanding of end-to-end software development and QA processes.

Soft Skills:

• Strong leadership skills with the ability to guide QA team members and align teams toward shared quality objectives.
• Ability to lead cross-functional Kaizen and continuous improvement initiatives.
• Proactive problem-solving mindset with the ability to identify operational and project risks.
• Ability to propose and implement practical solutions quickly and effectively.
• Strong collaboration and stakeholder management skills across technical teams and business functions.

Language Requirements:

• Japanese: Basic
• English: Intermediate/Business

Preferred Skills & Qualifications

• Practical experience working within Agile software development environments.
• Experience managing multiple external vendors simultaneously.
• Ability to resolve concurrent technical, QA, and project management challenges.
• Experience with B2B enterprise software or large-scale technology platforms.
• Familiarity with QA metrics, operational cost optimization, and software quality reporting.
• Experience working with cross-functional development teams in a large technology organization.

About the Company

The core platform division of one of Japan's leading internet services and technology organizations, supporting a massive digital ecosystem used by millions of users.

Its technology teams work across large-scale enterprise platforms, cloud infrastructure, and telecommunications operations, providing engineers and QA professionals with opportunities to contribute to complex, business-critical systems within a stable and innovative technology environment.

Why You'll Love Working Here

• Take ownership of QA strategy and software quality management for large-scale B2B platforms.
• Develop your leadership experience as a Senior QA Lead within a major technology organization.
• Strengthen your expertise in Agile QA, test strategy, project management, release management, and Kaizen.
• Work on large-scale technology platforms supporting millions of users.
• Gain exposure to cloud infrastructure and telecommunications-related technology environments.
• Potential long-term career progression, including possible pathways to permanent direct employment.
• Work in a flexible hybrid environment with a casual dress culture.
• Enjoy meals through the on-site employee food hall.
• Receive health, labor, and employment insurance coverage along with monthly transportation support.

Don't Miss Out - Apply Now!