Haken HR Coordinator - Bilingual SaaS Tokyo

A global Software-as-a-Service (SaaS) company is seeking a detail-oriented, bilingual HR Coordinator to support its human resources operations in Tokyo on a part-time contract basis.

In this role, you will manage essential HR administration and employee lifecycle processes, including onboarding, offboarding, employee records, benefits administration, payroll support, and social insurance coordination. You will ensure HR activities comply with company policies and Japanese labor laws while providing responsive support to employees.

You will collaborate with regional HR and management teams to align local operations with APAC-wide HR practices, serving as a key point of contact for employee inquiries and HR-related matters.

Beyond day-to-day HR operations, you will coordinate a cross-functional office relocation project and support IT asset administration, including employee PC provisioning and account management.

This opportunity is ideal for professionals with 1-3 years of HR operations or HR coordination experience who want to develop their careers in Human Resources, HR Administration, Payroll Operations, and Employee Relations within an international technology company.

Key Responsibilities

• Manage end-to-end employee lifecycle administration, including onboarding, offboarding, employee records, and HR documentation.
• Support employee benefits administration in accordance with company policies and Japanese labor regulations.
• Collaborate with regional HR and management teams to maintain alignment with APAC HR policies and operational practices.
• Serve as a primary HR point of contact for employees, providing accurate and timely assistance.
• Support monthly payroll processing in coordination with external HR and payroll vendors.
• Assist with Japanese social insurance (Shakai Hoken) administration and related documentation.
• Respond to employee inquiries regarding leave policies, employee benefits, employment conditions, and HR procedures.
• Coordinate a cross-functional office relocation project, including logistics, vendor management, and internal communications.
• Support employee relations activities by addressing employee concerns and escalating sensitive matters through appropriate channels.
• Manage IT asset lifecycle administration, including employee PC provisioning, account activation and deactivation, and equipment tracking.
• Maintain accurate employee information and HR records while protecting confidential personal data.
• Identify opportunities to improve HR administration processes and employee support services.

Required Skills and Qualifications

Experience:

• 1-3 years of experience in HR Operations, HR Coordination, or HR Administration.
• Practical understanding of employee lifecycle processes, including onboarding, offboarding, and HR record management.
• Ability to manage administrative responsibilities accurately and in accordance with company policies.
• Familiarity with HR-related processes such as payroll coordination, employee benefits, and employee inquiries.
• Ability to coordinate effectively with internal stakeholders and external service providers.

Soft Skills:

• Strong organizational skills and attention to detail.
• Ability to manage multiple administrative responsibilities and prioritize tasks effectively.
• Clear and professional communication skills when supporting employees and management.
• Proactive and service-oriented approach to resolving HR inquiries.
• Strong sense of responsibility when handling confidential employee information.
• Ability to work independently while collaborating with regional and local teams.
• Adaptability and willingness to support cross-functional projects.

Language Requirements:

• Japanese: Native
• English: Fluent

Preferred Skills & Qualifications

• Experience in HR administration within a multinational company or global SaaS organization.
• Familiarity with Japanese labor laws, payroll procedures, and social insurance administration.
• Experience coordinating with external payroll providers, HR vendors, or social insurance service providers.
• Knowledge of employee relations, benefits administration, and leave management.
• Experience working with regional or APAC HR teams.
• Exposure to office relocation, facilities coordination, or vendor management projects.
• Experience supporting IT asset administration, employee account setup, or equipment management.
• Familiarity with HR information systems and employee record management tools.

About the Company

A global Software-as-a-Service (SaaS) company operating in the international technology sector.

The organization works across regional markets and maintains HR operations that support local employees while aligning with broader APAC human resources practices.

Its international working environment provides opportunities to collaborate with regional HR teams and gain practical experience across multiple HR functions, including employee lifecycle management, payroll coordination, benefits administration, and employee relations.

Why You'll Love Working Here

• Join a global SaaS company and gain experience in an international technology environment.
• Develop your career in Human Resources, HR Operations, and HR Administration.
• Gain hands-on exposure to a broad range of HR responsibilities, from onboarding and payroll support to employee relations and benefits administration.
• Collaborate with regional HR and management teams across APAC.
• Build practical knowledge of Japanese HR operations, social insurance, and employee lifecycle management.
• Gain cross-functional project experience through office relocation and vendor coordination.
• Expand your skills beyond traditional HR administration through exposure to IT asset and employee account management.
• Benefit from a part-time contract opportunity while gaining valuable professional experience.
• Strengthen your bilingual communication skills in a global corporate environment.

Don't Miss Out - Apply Now!