Job Responsibilities:
- Support and execute end-to-end production workflows to deliver successful productions and high-quality guest experiences
- Support internal production leads with experiences and event logistics and coordination
- Manage and engage with our guests (online) responding to messages in a timely and authentic manner.
- Collaborate with cross-functional partners to drive optimization of the guest communications including drafting and maintaining FAQs, informing best practices and sharing learnings with key stakeholders
- Adopt, develop and master internal tools, trainings, and processes that drive daily production operations to ensure quality and efficiency
- Act as an advocate for guests and supporting initiatives that improve the overall experience for internal teams and external guests.
Job Requirements:
- Bachelor's degree or equivalent with min 6-10 years' experience in event production, hospitality, advertising or social media community management
- Min 4+ years in a client-facing or guest-facing role
- Ability to manage multiple tasks and priorities simultaneously.
- Ability to work under pressure and resolve problems quickly and effectively.
- Strong interpersonal skills and ability to collaborate with diverse teams.
- Knowledge of creative and production workflows
- Knowledge of Salesforce, Asana preferred
- Must have good communication and fluent in English and Japanese or Korean language to liaise with stakeholders from Japan or Korea Markets.
If you are keen on this exciting opportunity, kindly 'Apply Now'.
*Referrals are greatly appreciated*
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Morgan McKinley Pte Ltd
Ramitha Ravindran
EA Licence No: 11C5502
EA Registration No. R1765539
