Our client is a business conglomerate, operating across pharmaceuticals, retail, wellness, and distribution. They seek an operational leader to drive business growth, retail excellence, and vendor expansion.
Key Responsibilities
- Executive Leadership: Partner directly with the Senior VP to define business strategies, improve operational efficiency, and expand market presence across Macau.
- Retail Operations: Oversee daily store operations, store performance, P&L management, visual merchandising, and customer service standards across all wellness retail outlets and service centers.
- Training & Development: Design and implement training frameworks for store staff and retail management teams, driving service excellence, product knowledge, and operational compliance.
- Merchandising & Vendor Management: Leverage supplier networks to introduce new wellness, healthcare, skincare, and personal care brands and products. Lead contract negotiations and commercial terms.
- Supply Chain & Inventory: Work closely with warehouse and logistics teams to optimize stock levels, minimize turnover loss, and build reliable supply channels.
Requirements
- Experience: 10+ years of senior retail operations and merchandising experience within major health, beauty, or FMCG retail chains (e.g., Mannings, Watsons, Lung Fung, Sa Sa).
- Vendor Network: Established relationships with local and regional suppliers, brands, and distributors in personal care, supplements, and wellness products.
- Skills: Proven track record in retail operations, P&L management, frontline staff training, and vendor negotiation.
- Location: Based in Macau or willing to relocate/commute to Macau.
- Languages: Fluent in Cantonese and English; proficiency in Mandarin is a plus.
What We Offer
- Competitive compensation package with performance-based incentives.
- Direct access and mentorship working closely with top-level leadership.
- Opportunity to lead and scale a prominent wellness business in Macau.
