Responsibilities
- Exhibit a client-centric approach and the capability to offer high-quality and valuable assistance to clients.
- Show proactive responsiveness to client inquiries (including corporate actions, trade settlement, fund transfers, FX, and tax matters).
- Take full ownership of tasks by collaborating with internal departments to prioritize client requests, deliverables, and resolve issues effectively.
- Support clients in activities such as new market entry, account maintenance, and setting up system access.
- Maintain a comprehensive understanding of BBH's businesses, products, systems, and internal processes.
- Acquire in-depth knowledge of clients' business requirements and contribute to the identification of opportunities for improving the overall client experience and service quality.
Requirements
- Bachelor degree holder
- 3+ years of experience in client services for corporate/ institutional clients
- Proficient in English, Cantonese and Mandarin
- Strong communication (both verbal and written) and interpersonal skills
- Attend to details and willing to work under tight deadlines
Application
If this above description fits your experience and is something you would like to explore, please click 'Apply Now' to submit your resume to us.
Our specialist consultant will get in touch with you soon, if we find your profile suitable for this position or any other vacancies we are recruiting for.
Any questions, please feel free to contact Janet Chang at .
