Role Title:
Client Relationship Legal Assistant
Role Reports to:
Solicitor (day-to-day) and Customer Relationship Manager
Role Level:
Assistant
Client-Facing Role:
Yes
Role Requirements:
Full-time, in-office role during standard business hours
About Our Recruitment Partner:
Our recruitment partner is a dynamic and innovative law firm based in Dublin City Centre. They operate as a modern general practice with a strong focus on client service and a culture centered around client satisfaction. Since adopting a paperless office model in 2008, they have been driven by effective systems and procedures. The firm is committed to a people-focused approach and has an empowered workforce. They specialize in Personal Injury Plaintiff Litigation and hold a prominent position in the legal market.
Overview:
We are looking to hire a Client Relationship Legal Assistant fluent in Brazilian Portuguese to support our recruitment partner during an exciting time of transformation in the legal industry in Ireland. The successful candidate will play a crucial role in assisting solicitors in managing a portfolio of Brazilian/Portuguese clients, handling both new inquiries and ongoing cases. The ideal candidate will excel in a fast-paced, dynamic environment with shifting priorities.
Qualifications:
- 3rd Level Education (desirable)
Core Competencies (Essential):
- Fluency in English and Brazilian Portuguese
- Positive, motivated, and proactive attitude
- Strong skills in stakeholder and client relationship management
- Excellent communication skills
- Proficiency with Microsoft Office Suite and general IT skills
- Ability to work both independently and collaboratively within a team setting
- Practical experience with office equipment (e.g., printers, typing skills)
- Tact and diplomacy in handling sensitive matters
- Resourceful with strong problem-solving capabilities
- Excellent organizational skills, with effective time and priority management
Desired Skills:
- Experience in customer care, legal background, and/or familiarity with a case management system
Experience:
- At least 2 years of experience in a client-focused, fast-paced environment
Key Responsibilities:
- Support the Client Relationship Manager and Solicitors with all new business inquiries
- Assist Solicitors in managing cases for Brazilian/Portuguese clients
- Manage and coordinate daily calendar appointments
- Oversee daily tasks, such as:
- Preparing submissions for the Injuries Board
- Reviewing court documents with clients
- Attending in-house client meetings
- Handle incoming calls from Brazilian/Portuguese clients, including general inquiries and new queries
- Open new client files and manage email correspondence from clients
- Translate documents as needed
- Coordinate with Barristers, Witnesses, Translators, etc., for hearing dates, medical appointments, etc.
- Attend settlement and consultation meetings alongside Solicitors
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
