Part Time Reception

We are currently recruiting on behalf of a well-established organisation within the construction industry for a professional and personable Front of House / Receptionist to join their team.

This is a key position within the business, acting as the first point of contact for both visitors and employees and playing an important role in maintaining a professional, welcoming and well-organised office environment.

The successful candidate will be confident, highly organised, with excellent communication skills and a strong attention to detail. You will be comfortable managing a busy reception environment while providing a consistently high level of service.

Key Responsibilities

• Provide a professional, courteous and well-organised front-of-house service, consistently reflecting the company's corporate standards.

• Act as the primary point of contact for visitors, clients and employees, creating a welcoming and positive first impression.

• Welcome and engage professionally with colleagues and visitors.

• Manage meeting room bookings and ensure rooms are appropriately prepared.

• Coordinate daily catering arrangements.

• Compile visitor information and liaise with relevant internal departments as required.

• Answer all incoming telephone calls promptly and professionally, directing enquiries appropriately.

• Manage incoming and outgoing email correspondence in a timely and professional manner.

• Receive, sort and distribute incoming post and deliveries.

• Document all incoming courier deliveries and contact recipients to arrange collection.

• Arrange and oversee courier services as required.

• Manage outgoing post, including the franking of mail.

• Arrange taxis to and from the office when required.

• Maintain and update reception desk files and records.

• Work closely with the Facilities Team, supporting the general care and smooth running of the building.

• Act as the first point of contact for building-related queries from staff and visitors.

• Carry out general reception and front-of-house duties to support the efficient operation of the office.

• Use Microsoft Outlook, Teams and other relevant IT systems confidently and effectively.

About You

We are looking for someone who takes genuine pride in delivering a first-class front-of-house experience and who understands the importance of professionalism, presentation and attention to detail.

You will ideally have:

• A minimum of 2 years' experience in a similar front-of-house, reception or office-based customer service role.

• Excellent verbal and written communication skills.

• Strong organisational and time-management abilities.

• Exceptional attention to detail.

• A confident and professional telephone manner.

• Strong interpersonal skills and the ability to communicate effectively with people at all levels.

• Good IT skills, with competency in Outlook, Teams and other office systems.

• A proactive and helpful approach, with the ability to use initiative.

• The ability to remain calm, organised and professional when managing multiple priorities.