Are you an experienced security professional with a passion for art, culture, and public engagement?
Our client is seeking Museum Security Officers (MSOs) to join their Operations Department on a temporary basis.
This is a fantastic opportunity to work in a world-class cultural environment while ensuring the safety and security of the Gallery's visitors, staff, and collections.
As a Museum Security Officer, you will provide a visible and reassuring presence throughout the Gallery's public spaces and exhibition areas. You'll play a key role in maintaining security, responding to incidents, and contributing to a welcoming and positive visitor experience.
Reporting to the Security Supervisor (or nominated deputy), your key responsibilities will include:
Providing front-of-house security and surveillance across the Gallery
Monitoring and reporting any security, safety, or fire incidents, and completing relevant documentation
Assisting with investigations relating to loss or damage
Supporting the implementation of the Gallery's Security and Safety Management Plan
Offering helpful and courteous information to visitors about exhibitions, events, and facilities
Adhering to all Gallery policies, procedures, and instructions
Carrying out other duties as required by the Security Supervisor
The ideal candidate will bring a blend of professionalism, vigilance, and a genuine commitment to excellent visitor service.
Essential Experience & Skills:
At least 1 year's experience in a customer service, front-of-house, or security role
Experience using security, safety, and fire equipment
Basic IT proficiency (Microsoft Office)
Strong communication and interpersonal skills
Ability to remain calm and exercise sound judgment in emergency situations
A proactive and flexible approach, with the ability to work independently and as part of a team
Desirable:
Relevant qualification in Security or related field
Experience in museums, galleries, or cultural institutions
Ability to speak additional languages
Commitment to ongoing professional training and development
