The Role: Leading Excellence in Support
Are you a seasoned Legal PA looking to bridge the gap between high-level support and people leadership? We are looking for a proactive Legal PA Team Lead to spearhead our centralized support "hub."
In this dual-capacity role, you will lead a dedicated team of PAs who provide flexible, high-quality administrative support across various practice areas, ensuring our fee earners receive seamless service during peak periods or absences.
This is an ideal career move for a senior professional ready to transition into a leadership role within a friendly, collaborative, and forward-thinking environment.
Key Responsibilities
Leadership & Coordination
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Manage the Hub: Lead and coordinate a team of centralized PAs, ensuring task allocation is balanced and deadlines are met.
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Coach & Mentor: Provide regular feedback and development support, fostering a culture of continuous improvement and high performance.
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Workflow Analytics: Identify process bottlenecks and produce capacity reports for management to optimize efficiency.
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Liaison: Act as the primary bridge between legal teams and support staff, managing expectations and refining service delivery.
High-Level PA Support
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Complex Diary Management: Handle scheduling and travel for multiple fee earners across diverse practice areas.
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Document Production: Amend and produce high-quality legal documentation using digital dictation and house styles.
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Financial Administration: End-to-end billing support, ensuring accuracy and timeliness.
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Business Development: Manage CRM data (Interaction) and assist with BD reporting.
Who You Are
You are a "go-to" person known for your adaptability and calm under pressure. You understand the nuances of a law firm and have the interpersonal savvy to manage both junior staff and senior partners.
Your Experience & Skills:
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Background: A minimum of 7 years' experience as a Legal PA/Secretary (multi-practice experience is a significant plus).
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Leadership: Previous experience in workflow management or team leading is highly advantageous.
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Tech Savvy: Advanced proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and legal software.
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Soft Skills: Exceptional organizational skills with a proactive, collaborative approach to problem-solving.
Why Apply?
This role offers a competitive salary and the perfect blend of hands-on legal work and strategic team management. If you are ready to shape a "hub" environment and mentor the next generation of legal support professionals, we want to hear from you.
