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    Head of Business Services

    DublinPermanent€120k+
    Back to job search
    2 hours ago
    JN -102026-2009800
    New

    Head of Business Services

    Dublin Permanent €120k+

    Head of Business Services

    About the job

    An exciting opportunity has arisen for a Head of Finance Business Services to join a large, well-established Irish organisation with a strong presence across Ireland and international markets.

    This is a senior leadership role responsible for the strategic direction, service delivery and ongoing transformation of a broad Finance Business Services function.

    Reporting into senior Group Finance leadership, you will be responsible for developing and executing the Finance Business Services strategy while ensuring the delivery of high-quality, efficient and cost-effective finance services across the wider organisation.

    A key element of the role will be managing the relationship with an external outsourced service provider, ensuring agreed service levels, KPIs and governance frameworks are delivered effectively.

    This is a high-profile leadership position offering the opportunity to shape the future of a significant Finance Business Services function, lead major transformation initiatives and play a key role in the wider Finance strategy of a large Irish organisation.

    Key Responsibilities

    • Develop and execute the overall Finance Business Services strategy.

    • Lead the delivery of finance services across internal and outsourced teams.

    • Own the service delivery and governance framework, including SLAs, KPIs and performance reporting.

    • Lead, develop and engage a sizeable Finance Business Services team, with a strong focus on talent development and succession planning.

    • Build effective relationships with senior stakeholders across Finance, Operations, IT and the wider business.

    • Manage budgets, investment decisions and cost optimisation initiatives.

    • Champion Finance Business Services across the organisation and continuously improve the service provided to the business.

    • Lead the delivery of a significant transformation roadmap alongside external service partners.

    • Identify and implement continuous improvement and transformation opportunities across finance processes.

    • Drive automation, digital finance and the effective use of emerging technologies, including AI.

    • Optimise and standardise core finance processes while embedding a culture of continuous improvement.

    • Maintain effective internal controls across Finance Business Services.

    • Identify and manage operational and business risks, including cyber security and business continuity.

    • Provide strategic input into the future development of the wider Finance Services function.

    • Ensure finance systems and processes continue to support the organisation's strategic objectives.

    Requirements:

    • An experienced Finance Business Services leader who can operate comfortably at both strategic and operational level.
    • Significant experience leading a Finance Shared Services, Business Services or similar function.

    • Experience working within an outsourced or shared services environment.

    • Strong service management and governance experience, including SLAs and KPIs.

    • Proven experience leading and developing sizeable teams.

    • A track record of delivering complex transformation and change programmes.

    • Strong commercial awareness and the ability to identify opportunities to improve efficiency and reduce cost.

    • Excellent stakeholder management skills, with the ability to influence at senior level.

    • Strong analytical, problem-solving and decision-making capabilities.

    • The ability to move effectively between strategy, transformation and day-to-day service delivery.

    • A structured and organised approach, with the resilience to operate in a fast-moving environment.

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