First Notification of Loss (FNOL) Claims Handler
📍 South Dublin (Hybrid) | 🕒 Full-Time | 📑 Permanent Contract
Are you an experienced FNOL Claims Handler looking to take the next step in your career? Our client, a leading insurance services provider, is seeking a motivated and detail-oriented professional to join their claims team in South Dublin.
This is an excellent opportunity to develop your skills in a collaborative and supportive environment, where training, growth, and teamwork are at the core of the company culture.
Key Responsibilities
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Handle daily claims post, notifications, processing, and phone enquiries.
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Ensure compliance with claims authority levels, binders, and reporting requirements.
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Log all notifications, reserve amendments, and payments in line with month-end deadlines.
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Assist in preparing monthly insurer reports and maintaining accurate payment records.
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Liaise with customers, brokers, and third parties to deliver excellent service.
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Appoint and coordinate approved repairers, loss adjusters, engineers, and other experts.
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Settle claims promptly and efficiently, with or without legal input.
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Support insurer audits and attend settlement negotiations as required.
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Contribute to internal reporting processes and support management when needed.
What We're Looking For
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Minimum of 2 years' FNOL claims handling experience.
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APA qualified (or grandfathered) - CIP qualification in progress is an advantage.
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Strong knowledge of underwriting principles, insurance regulations, and motor legislation.
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Excellent negotiation, decision-making, and problem-solving skills.
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Highly organised, with the ability to prioritise and work independently.
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Strong communication skills and a customer-first approach.
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A proactive team player with a positive attitude.
Benefits
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Hybrid working model (South Dublin office)
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Annual performance-related bonus
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Ongoing training and professional development opportunities
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Supportive, team-focused working culture
👉 If you have the skills and experience to excel in this role, we'd love to hear from you. Apply today and take the next step in your claims career.
