This is an individual-contributor role offering the opportunity to influence site performance, strengthen quality standards, and drive continuous improvement. Reporting to the Regional Manager, you will oversee the Quality Management System, support customer and regulatory audits, manage quality performance metrics, and work collaboratively across the site to embed a culture of accountability and continuous improvement.
We are looking for a self-motivated, hands-on professional who can work autonomously, influence stakeholders, and turn quality challenges into meaningful, sustainable improvements.
Key Responsibilities
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Quality Management: Oversee and continuously improve the site's Quality Management System, ensuring compliance with relevant standards, procedures, and customer requirements.
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Audits & Compliance: Coordinate internal, customer, supplier, certification, and regulatory audits, ensuring effective preparation and follow-up.
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Customer Quality: Manage customer quality issues, complaints, non-conformances, and corrective and preventive actions (CAPA), driving root cause analysis and sustainable resolutions.
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Inspection & Quality Assurance: Oversee inspection activities, quality documentation, and processes to maintain product quality and compliance.
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Continuous Improvement: Identify and lead improvement initiatives, challenge existing processes, and drive greater ownership and accountability for quality across the site.
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Reporting & Metrics: Compile and analyse quality data, monitor KPIs, track improvement projects, and report performance and trends to the Regional Manager and wider team.
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Health & Safety: Support site health and safety compliance through risk assessments, workplace inspections, incident investigations, and corrective actions.
What We're Looking For
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A minimum of five years' experience in a quality-focused role, ideally within manufacturing or a highly regulated environment.
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Strong knowledge of ISO 9001 and experience maintaining or improving a Quality Management System.
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Experience in an ISO 13485 environment would be advantageous.
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Experience supporting audits, managing non-conformances, investigating root causes, and implementing corrective actions.
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A background in customer quality, inspection, compliance, and continuous improvement.
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Strong analytical skills, including KPI reporting, data analysis, and performance monitoring.
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A proactive, self-motivated approach, with the ability to work independently, influence stakeholders, and drive change across a site.
The Ideal Candidate
You are a quality professional who enjoys taking ownership, solving problems, and making a tangible difference. You combine strong technical knowledge with the confidence to challenge existing processes, engage teams, and drive improvements that deliver measurable results.
If you are looking for an opportunity to take ownership of site quality, influence change, and strengthen a culture of continuous improvement, please click the 'apply now' button
