Credit Control Administrator
We are recruiting a Credit Control Administrator to join a busy Finance team within a well-established business in the agricultural sector. This hands-on, customer-focused role involves managing customer accounts, following up on payments, and supporting day-to-day credit control activities. It suits someone organised, proactive, and confident engaging with customers and internal teams. Due to the location, the site is difficult to access by public transport, so a full driving licence and access to a car are required.
Responsibilities
- Issue customer invoices and credit notes accurately.
- Maintain customer account information and credit records.
- Monitor outstanding balances and follow up on overdue payments by phone and email.
- Put effective reminders and follow-up processes in place to keep accounts up to date.
- Record and process incoming payments.
- Help set up new customer accounts and update existing details.
- Resolve basic billing questions and payment discrepancies.
- Draft simple reports for management (e.g., overdue accounts, payments received).
- Work closely with the Sales team to reduce overdue balances.
- Provide general administrative support to the Finance team.
Requirements
- 1-2+ years experience in administration, accounts, or credit control
- Strong communication and negotiation skills, comfortable speaking with customers by phone and email.
- Good organisation, attention to detail, and ability to follow processes.
- Confident using Microsoft Office (Excel, Outlook, Word).
- Ability to work proactively and manage reminders/follow-ups independently.
- Experience in the agricultural sector is a bonus, but not essential.
- Knowledge of ERP Software is a bonus but training is provided
