Our client is seeking a Italian speaking Accounts Receivable Associate to join their Finance function on a 12-month temporary contract basis in Cork. The successful candidate will support the accurate, efficient, and compliant execution of credit and collections operations across the organisation. Candidates should ideally be available immediately or on a very short notice period.
Responsibilities
- Serve as a key subject matter expert for all accounts receivable billings, customer master data, incoming payments, and related internal business queries
- Conduct detailed analysis of outstanding customer balances through financial systems to identify daily collection priorities and engage with clients via telephone and email using industry best practices
- Identify, investigate, and resolve all account discrepancies and customer queries relating to invoices, credit notes, or payment processing to ensure accounts remain active for settlement
- Execute daily cash application routines and carry out full reconciliations of incoming customer payments
- Oversee the intake, validation, and processing of customer master data requests
- Track key performance indicators and communicate metrics to key internal stakeholders to support continuous service improvement
- Contribute to regional and global accounts receivable projects aimed at driving operational efficiency, quality, and regulatory compliance
- Provide peer support through cross-coverage of team responsibilities and assist with the onboarding and training of new team members
- Participate in ongoing business transformation, digital tool adoption, and continuous improvement initiatives within the function
- Maintain strict adherence to operational controls, internal documentation, and compliance frameworks
Requirements
- Full fluency in Italian and English
- 2 to 3 years of hands-on experience within an Order-to-Cash or broader Finance function, with exposure to credit management and customer service
- Relevant degree in Business, Accounting, or equivalent practical industry experience
- Background in identifying and delivering operational process improvements
- Technical proficiency with SAP Order-to-Cash modules alongside standard office tools including MS Excel, Word, and PowerPoint
- Familiarity with reporting platforms such as Power BI or contemporary analytical and AI tools
- Strong analytical capabilities with fine attention to detail and a proactive approach to problem-solving
- Demonstrated ability to prioritize workload effectively and deliver key tasks within established deadlines
- High level of adaptability and empathy when addressing customer needs and managing expectations
- Excellent communication skills for collaborating across global team structures, internal business partners, and external service providers
