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Retail Operation Manager (Multi-store) - World Class Sportswear

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Job Summary

  • Hong Kong SAR
  • Permanent
  • JN -012024-1953288
  • Jan 03, 2024
  • Competitive
Job Description

Our client is a world class sportswear brand with surging brand status across the globe. They are looking for a retail operation talent to support their expansion in HK.

Main duties and responsibilities

  • Oversee day-to-day operations and monitor KPI performance of the retail shops to maximize sales and profits, manpower efficiency and customer service standard
  • Ensure the operations are in compliance with company policies and procedures as well as brand image.
  • Conduct regular sales reviews and performance monitoring with store managers by developing action plans to fulfill company target
  • In charge of the store's manpower planning and ensuring proper allocation of manpower to improve operational efficiency
  • Recruiting, counselling, coaching and motivating the retail sales staff at shops with a strong business drive
  • Manage people development including staff training, career development and succession planning


  • 5+ experience in Retail operations of Apparel and Footwear industry
  • Sensitive of Business trends and strength of product knowledge
  • Degree in Business Management or related discipline, or equivalent relevant experience
  • Expertise in negotiation, problem-solving and multi-tasking
  • Proficient in MS Office (especially Excel, PowerPoint)


Consultant Details

Consultant Details

Connie Cheung
Connie Cheung