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Customer Service Officer - MNC Luxury Brand (5 days, 9am -6pm)

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Job Summary

  • Hong Kong SAR
  • Permanent
  • JN -092022-1841663
  • Jan 08, 2024
  • Competitive
Job Description

Our client is a globally renowned luxury brand, they are looking for a Customer Service Representative to join their expanding team


  • Provide excellent customer service
  • Understand the needs of customers and assist in defining customer requirements
  • Respond to enquiries from customers face-to-to-face, as well as via telephone and digital channels
  • Manage customer complaints
  • Provide full administrative support and perform ad hoc duties as assigned


  • Not less than 1 year of experience in customer service
  • Good command of Cantonese, Mandarin and English (written and verbal)
  • Strong communication skills and a customer-centric mindset
  • Proficient in MS Office applications
  • Knowledge in luxury retail is a PLUS


Consultant Details

Consultant Details

Connie Cheung
Connie Cheung