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Director, Life Insurance Operations

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Job Summary

  • Hong Kong Island
  • Permanent
  • JN -052023-1937957
  • May 25, 2023
  • HK$91k -100k pm
Job Description

My client is a leading Life Insurance business with strong global presence. Due to expansion in the Solution Delivery team, they are looking for a SME in Insurance Solutions and Operations.


  • Execute the planned roadmap across markets in Asia
  • Perform data analysis to identify top transactions trends
  • Work with BAs, developers and product owners under Solution Delivery team
  • Work with assigned markets to manage and align key stakeholders to the group standard servicing transaction designs and provide guidance on any local BUs needs
  • Conduct Business refinement sessions with markets to capture the user requirements
  • Detail and capture the user stories in JIRA
  • Liaise with development team, design team and stakeholders in markets to ensure requirements and expectations are delivered


  • 10 years or more of experience in Life insurance operations with at least 5 years in policy servicing of financial and non-financial transactions
  • Agile working experience in delivery of key projects and programs
  • Ability to be multi-task, work to a tight schedule in a fast-paced environment
  • Excellent problem-solving analytical skills
  • Stakeholder management and influencing skills
  • Familiar with project management tools ie. JIRA
  • Proficient in written and spoken English


Consultant Details

Consultant Details

Ivy Kwan
Ivy Kwan