Regional Field Engineer - Dublin

Job Description

NBI is looking for an experienced and enthusiastic Second Line Support Engineer who wants to jump in head-first and help build a mission-driven company from the ground up.

Our ideal candidate will have:

• 5+ years technology/operations experience in an ICT environment
• A third level qualification in engineering, computer science, physics or similar
• Skilled in OLT/ONT trouble shooting, OTDR testing, Fibre Fault finding, Core Fibre, FTTx
• Ideally, domain knowledge across OSS, OLT, ONT, DWDM & IP (Nokia an advantage); and deeper domain expertise in Fibre Fault finding, OLT, ONT & PON
• Knowledge of Analytic Trouble Shooting (ATS) techniques; test methodologies and techniques; and an aptitude for analysis, prioritization and clear technical communication - to identify root causes of functional and performance problems and generate remedies and resolutions
• Highly responsible with an ability to work on call and on own initiative
• Excellent understanding of ICT operations
• Excellent written, oral communication, reporting and presentation skills
• Excellent people skills
• Excellent ambassador for NBI, promoting the organisation and role modelling NBI's values