Our client is one of Ireland's leading retail and SME banks. Their focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful.
The Company:
Our client is one of Ireland's leading retail and SME banks. Their focus is centered on ensuring we deliver what our customers, colleagues and communities need to be successful.
Your Role:
As a branch lead, you will lead, coordinate and control the efficient delivery of business objectives and the day to day branch operations in a regulatory compliant manner in addition to actively seeking new business opportunities. This role has a hybrid approach to how it functions, you will need to agree, implement and review a plan to extend the reach of your Branch with activities to source new business opportunities, and increase new customer acquisition. You will be required to build and embed a culture of change and drive the success of the Bank's ambition to become Ireland's best personal and business bank through the promotion of our Blackbelt and our Omni-channel model. You will embed an appropriate tone and culture to ensure that all Risk and Conduct requirements are fully adhered to ensuring fair customer outcomes. This will include leading, managing and motivating your team to ensure the Branch is meeting our customer needs. The role involves developing your team to support our targeted Customer Segmentation strategy, promotional activities and new business opportunities to increase new customer acquisition whilst maintaining strong relationships with existing customers. You will seek ways to source and grow regulatory compliant sales and cross sales activity in line with business requirements. The role will also require you to build and maintain relationships with key partners including supporting the Territory Sales Managers, Small, Medium Enterprise Managers, Mobile Mortgage Managers and Senior Field Based Consultants.
Your Team:
Direct Reports - 2 - 4 colleagues
Your team will be responsible for seeking out new business opportunities in the local area
and engaging with our existing customers, guiding them and providing them with a world
class customer experience. You will work collaboratively with your team to identify new and
exciting opportunities within the local community in order to increase the presence of the Bank within you locality. You will work together with your team to enhance our customer
experience and develop the teams' capabilities through our Omni-Channel model.
Your Responsibilities:
Requirements:
Essential -
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.