Join a global healthcare technology company as a Field Service Engineer, supporting critical hospital equipment used across acute care, surgical support, infection prevention, and life-science applications. In this role, you will perform technical maintenance, provide customer support, and ensure safe and reliable operation of essential medical devices. Your expertise will directly contribute to improving patient care, operational efficiency, and equipment quality at hospitals and research facilities.
Key Responsibilities
- Perform routine inspections, repairs, adjustments, and preventive maintenance on assigned equipment
- Prepare detailed service reports and manage documentation in a timely manner
- Support installation procedures including delivery, setup, testing, and operational confirmation
- Respond to customer inquiries, escalate technical issues appropriately, and maintain high service satisfaction
- Monitor equipment performance trends and report product quality concerns
- Manage tools, spare parts, inventory, and service-related administrative tasks
- Support partner technicians and guide end users on correct equipment operation and care
Required Skills and Qualifications
Experience:
- Hands-on technical experience with mechanical, electrical, or instrumentation systems
- Understanding of cleaning, disinfection, or sterilization processes in medical environments
- Ability to troubleshoot medical equipment and clearly communicate findings
Soft Skills:
- Strong interpersonal skills for on-site customer support
- Ability to document service activities, prepare estimates, and manage workflows
- Technical aptitude with the ability to coordinate across internal teams and external partners
Language Requirements:
- Japanese: Fluent
- English: Basic to Intermediate
Preferred Skills & Qualifications
- Experience supporting hospital or clinical technical systems
- Knowledge of medical device applications, safety protocols, or service methodologies
About the Company
This global healthcare technology organization develops advanced solutions that support critical patient care and improve clinical efficiency across hospitals and research environments. With a broad portfolio spanning acute care, surgical support, infection prevention, and life-science applications, the company empowers medical teams to deliver safe, effective, and efficient treatment. Operating in more than 100 countries with thousands of professionals worldwide, the company is recognized for its commitment to quality, service excellence, and innovation.
Why You'll Love Working Here
- Work with a market-leading global medical technology team
- High visibility and collaboration with regional and global leadership
- Cross-functional teamwork across international business units
- Join a respected medical community where your expertise is valued
- Strong benefits, flexible working hours, and remote work options
Don't Miss Out - Apply Now!
