Join a prestigious global investment bank in Tokyo as a Client Services & Onboarding Associate. In this vital front-office role, you'll ensure a seamless onboarding journey for institutional clients, working at the intersection of client relationship management, compliance, operations, and technology. This is an exciting opportunity to represent a globally trusted brand and deliver world-class service to high-profile financial clients.
Key Responsibilities
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Serve as the main point of contact during client onboarding for institutional accounts including asset managers, hedge funds, and corporates.
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Manage onboarding workflows, guiding clients through documentation and regulatory processes.
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Ensure compliance with regional and global KYC/AML standards.
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Build and maintain strong client relationships to support long-term engagement.
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Collaborate with internal teams including front office, compliance, and tech.
Required Skills and Qualifications
Experience:
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3-5 years in client services, onboarding, or operations within investment banking or financial services.
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Junior applicants with strong financial knowledge and drive will be considered.
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Familiarity with KYC/AML and onboarding workflows in Japan and globally.
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Experience with CRM or onboarding platforms is a plus.
Soft Skills:
Language Requirements
Preferred Skills & Qualifications
About the Company
A large global investment bank with a significant presence in Japan and APAC, renowned for its tier-one clientele and innovation in financial services. The company fosters an inclusive, professional environment with modern infrastructure and growth opportunities.
Why You'll Love Working Here
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Competitive salary with annual bonuses.
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Minimal overtime and remote work options.
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Easy access-less than 5 mins from the station.
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Company cafeteria, smoking-free environment.
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Comprehensive leave policy including summer, winter, and refresh holidays.
Don't Miss Out - Apply Now!
