Join a global travel tech company and take charge of shaping unforgettable travel experiences across Japan. As an Operations Manager, you will lead the planning and execution of domestic day tours-balancing operational excellence, local insights, and creative problem-solving in a high-impact role. Collaborate with cross-functional teams to bring unique travel products to life.
Key Responsibilities
- Oversee and coordinate bookings for transportation, accommodations, and guides for day trips across Japan.
- Plan and refine tour itineraries based on local destination knowledge and customer expectations.
- Build and manage strong relationships with suppliers and partners, ensuring smooth operations and cost efficiency.
- Address operational issues and manage real-time emergencies to maintain tour quality.
- Partner with sales and planning teams to continuously improve tour offerings and customer satisfaction.
Required Skills and Qualifications
Experience:
- Minimum 3 years of experience organizing and coordinating domestic day tours in Japan.
- In-depth knowledge of Japan's travel destinations and local logistics.
Language Requirements
- Chinese: Native-level proficiency
- Japanese: Business-level proficiency
- English: Comfortable for internal communication
Soft Skills:
- Proactive team player who thrives in fast-paced, hands-on environments.
- Strong multitasking and organizational abilities.
- Excellent interpersonal and communication skills.
Preferred Skills & Qualifications
- Located in Osaka or willing to relocate for the role.
- Familiarity with managing vendor partnerships and tour scheduling software is a plus.
About the Company
Our client is a global leader in travel tech with a deep presence in Asia and growing operations in Japan. Their focus on seamless, data-driven travel experiences makes them a top choice for international travelers and a dynamic workplace for passionate professionals.
Why You'll Love Working Here
- Autonomy and ownership in your day-to-day work
- Cross-cultural collaboration in an international team
- Opportunity to shape Japan's inbound travel experiences
- Flexible work environment and fast career progression
- Be part of an innovative, expanding global brand
Don't Miss Out - Apply Now!
