Join a global travel tech company and take charge of shaping unforgettable travel experiences across Japan. As an Operations Manager, you will lead the planning and execution of domestic day tours-balancing operational excellence, local insights, and creative problem-solving in a high-impact role. Collaborate with cross-functional teams to bring unique travel products to life.
Key Responsibilities
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Oversee and coordinate bookings for transportation, accommodations, and guides for day trips across Japan.
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Plan and refine tour itineraries based on local destination knowledge and customer expectations.
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Build and manage strong relationships with suppliers and partners, ensuring smooth operations and cost efficiency.
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Address operational issues and manage real-time emergencies to maintain tour quality.
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Partner with sales and planning teams to continuously improve tour offerings and customer satisfaction.
Required Skills and Qualifications
Experience:
Language Requirements
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Chinese: Native-level proficiency
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Japanese: Business-level proficiency
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English: Comfortable for internal communication
Soft Skills:
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Proactive team player who thrives in fast-paced, hands-on environments.
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Strong multitasking and organizational abilities.
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Excellent interpersonal and communication skills.
Preferred Skills & Qualifications
About the Company
Our client is a global leader in travel tech with a deep presence in Asia and growing operations in Japan. Their focus on seamless, data-driven travel experiences makes them a top choice for international travelers and a dynamic workplace for passionate professionals.
Why You'll Love Working Here
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Autonomy and ownership in your day-to-day work
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Cross-cultural collaboration in an international team
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Opportunity to shape Japan's inbound travel experiences
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Flexible work environment and fast career progression
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Be part of an innovative, expanding global brand
Don't Miss Out - Apply Now!
