We are partnered with a high growth PE backed Managed Services business as they look to strengthen their finance function by recruiting a newly created Credit Control position.
The Credit Control Specialist is responsible for managing a portfolio of customer accounts to ensure timely payment of
invoices and adherence to company credit policies. The role plays a vital part in optimising cash flow, reducing debtor
days, and maintaining positive customer relationships. The successful candidate will use strong communication, analytical, and organisational skills to maximise collections performance while maintaining professionalism and compliance with financial controls.
Responsibilites
- Manage a portfolio of customer accounts, ensuring timely collection of outstanding payments.
- Reconcile accounts, allocate incoming payments, and maintain accurate records in the finance system.
- Monitor credit limits and customer risk, escalating concerns where necessary.
- Submit invoices and documentation through client portals and ensure compliance with PO requirements.
- Review aged debt reports regularly, identifying high-risk accounts and implementing recovery actions.
- Communicate proactively with clients to resolve billing or payment issues.
- Prepare accurate aged debt and DSO reports to support month-end close.
- Attend meetings with the Billing and Cash Collection Manager and Sales teams to review debtor performance.
- Support audits and internal financial reviews as required.
- Contribute to process documentation and continuous improvement initiatives.
- Assist in onboarding new clients by setting up credit limits and payment terms.
- Provide input to cross-functional projects to improve the credit-to-cash process.
Requirements
- Minimum 3-5 years' experience in Credit Control, Accounts Receivable, or a similar finance role
- Demonstrated experience working in a high volume environment.
- Strong understanding of the credit-to-cash cycle and debt management best practices
- Proficiency in ERP systems (e.g. Workday, SAP, Oracle, or similar) and Microsoft Excel
- Excellent written, verbal, and organisational skills
- Effective communicator and collaborative team player
- Confident working with senior stakeholders, demonstrating professionalism and credibility
- Highly accurate, organised, and detail-oriented with strong problem-solving ability
- Quick to understand business needs and adapt to new systems or processes
- Self-motivated, energetic, and driven by continuous improvement
- Demonstrates initiative, accountability, and a proactive approach to achieving results
Desireable
- Background in the property market or related industry
- Experience with Salesforce
- Exposure to service-based or contract billing environments
- Experience supporting cross-departmental improvement projects
- Strong analytical mindset and continuous improvement focus
