About the Client
Our client is a highly innovative, forward-thinking enterprise currently expanding its digital transformation efforts. They are seeking a highly capable Lead to spearhead a dedicated Agile/Scrum team focused entirely on AI initiatives.
Role Overview
In this dynamic role, you will lead a specialized AI Scrum team and act as the bridge between technology and business users. You will directly manage and mentor a team of junior members, providing comprehensive day-to-day support to users ranging from the working level up to Team Heads. The ideal candidate will be a hands-on problem solver who can identify operational pain points, design workflows, and implement practical solutions utilizing the latest AI tools.
Key Responsibilities
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Lead and mentor a dedicated AI Scrum team, providing direct guidance to junior members.
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Act as the primary point of contact for user support, identifying workflow pain points and designing effective, technology-driven solutions.
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Provide hands-on implementation and deployment of software solutions, heavily relying on AI tools and applications to build out the final product.
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Manage stakeholder relationships effectively, communicating and presenting solutions to users at all levels (from operational staff to Team Heads).
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Work closely with various IT teams, business units and vendors to ensure alignment of initiatives.
Key Requirements
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Minimum 7 years of relevant experience in delivering solutions for software applications or IT projects.
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A few years of leadership experience is highly preferred, along with a proven track record of executing and deploying projects.
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Experience using AI tools to build and deploy solutions is preferred; familiarity with AI Copilots is a strong advantage, though candidates with experience using other AI tools will also be considered.
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Experience in mid to large scale digital development projects, ideally with technical know-how using different technologies.
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Strong leadership skills, presentation and interpersonal skills, analytical and problem-solving skills.
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Demonstrated ability to translate complex technical concepts into user-friendly solutions.
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Candidates from all industry backgrounds are welcome to apply; prior experience in the insurance/banking industry is preferred but not required.
