Duties and Responsibilities
- Supports customers technical and products requirements:
- Resolves customers' technical issues
- Assists customers with technical selection of most appropriate equipment
- Prepares product proposals including commercial aspects
- Provides technical equipment proposals and proposals for projects and customer inquiries
- Participates in companywide continuous improvement and similar quality efforts to support the growth of the organization and to meet the needs of customers
- Provide technical support to customers related to process equipment
- Identifies appropriate products and criteria
- Size and selects the appropriate application products, in conjunction with our supplier partners
- Identifies key product applications, product features and new potential applications.
- Performs design selections for various applications and specifications.
- Provides technical support for the sales team.
- Partners with the sales team to meet customers' needs.
- Troubleshoots challenging operational technical and product issues.
- Assists sales, marketing and engineering to develop and conduct product training programs.
- Responds to technical and product questions from the sales team and customers.
Qualifications
- Bachelor's degree in engineering
- Mechanical engineering experience and/or degree
- 2 years of relevant experience, preferably in application engineering
- Experience in solving customer issues by providing appropriate technical and product recommendations
- Technical product sales experience
- Mechanical and electrical aptitude or training
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.