Join a fast-growing international technology company that is transforming how people pay, connect, and experience services across travel, retail, and hospitality. As a Service Delivery & Implementation Engineer, you will lead client onboarding, integrations, and system implementations that drive operational success. This role places you at the center of technology, client relationships, and global collaboration, giving you the chance to make an immediate impact in a dynamic environment.
Key Responsibilities
- Lead smooth onboarding and integration projects for clients in the travel, hotel, and retail industries.
- Act as the bridge between business partners, technology teams, and end users to ensure seamless delivery.
- Troubleshoot technical and operational issues during implementation and provide clear, timely solutions.
- Guide customers through system setup, training, and best practices to maximize success.
- Collaborate with international stakeholders across multiple countries and time zones.
Required Skills and Qualifications
Experience:
Technical Skills:
Soft Skills:
Language Requirements
- Japanese: Native-level proficiency.
- English: Fluent, with ability to work effectively in international environments.
Preferred Skills & Qualifications
- Ability to thrive in fast-paced, multicultural environments.
- Familiarity with payment systems, fintech, or e-commerce platforms.
- Strong Microsoft Office skills (Excel, Word, PowerPoint) for documentation and presentations.
About the Company
Morgan McKinley is partnering with a global technology leader that provides advanced solutions connecting businesses and customers across multiple industries. The company empowers clients to deliver better digital experiences, improve customer journeys, and embrace future-ready innovations. With a strong culture of collaboration and growth, employees thrive in an international, forward-thinking environment where contributions are visible from day one.
Why You'll Love Working Here
- Competitive salary of ¥8M-¥11M.
- Work with a global technology leader shaping the future of payments and digital services.
- Opportunities for professional development and career growth.
- Collaborative, multicultural team environment.
- Flexibility and exposure to international projects.
Don't Miss Out - Apply Now!
