Join a globally renowned retail brand as a Senior HR Operations Manager, where you'll lead HR operations for Japan and Korea. This is a pivotal role driving alignment with global HR strategies, optimizing processes, and championing operational excellence across regions. If you're passionate about employee experience, leadership, and cross-cultural collaboration, this is your opportunity to make a strategic impact.
Key Responsibilities
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Align local HR operations with global strategies to ensure consistent and efficient service delivery
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Lead and improve in-house and offshore HR services, managing escalations and partnering cross-functionally
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Analyze data to identify trends and implement process improvements that enhance employee experience
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Manage performance of HR vendors and systems, driving operational excellence and cost-effectiveness
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Ensure full compliance with employment laws in Japan (and Korea), managing audits and regulatory reporting
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Serve as system owner for key HR platforms, ensuring accurate and compliant employee data
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Promote a culture of collaboration, transparency, and innovation across regional teams
Required Skills and Qualifications
Experience:
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8+ years of experience in HR operations, preferably in regional or global environments
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Strong background in HCM systems, case management tools, and vendor oversight
Knowledge & Expertise:
Soft Skills:
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Growth mindset and open communicator
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Strong analytical, problem-solving, and stakeholder engagement abilities
Language Requirements
Preferred Skills & Qualifications
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Experience managing multi-country HR operations
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Demonstrated ability to drive digital transformation in HR
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Strong interest in talent development and leadership coaching
About the Company
Our client is a globally recognized premium retail brand celebrated for craftsmanship, quality, and distinctive design. With a strong presence across markets, the company fosters an inclusive culture that encourages every employee to bring their unique voice to a shared mission of excellence and innovation.
Why You'll Love Working Here
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Competitive compensation and benefits package
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Diverse and inclusive workplace culture
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Opportunity to lead high-impact regional initiatives
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Work for a globally respected brand with values rooted in authenticity
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Engage in transformative HR projects in a fast-evolving organization
Don't Miss Out - Apply Now!
