Join a global business services leader and play a key role in delivering seamless payroll and benefits solutions for international clients. As a Payroll & Benefits Consultant, you will lead payroll operations, support process improvement initiatives, and partner closely with client HR teams to ensure accurate and compliant employee lifecycle management. This is an excellent opportunity for a native Japanese speaker looking to grow within a collaborative, globally focused environment that values integrity, innovation, and operational excellence.
Key Responsibilities
- Manage monthly payroll and bonus calculations, including inhabitant tax and income tax procedures for clients.
- Handle onboarding and offboarding processes, including employee documentation, retirement allowance calculations, and withholding tax certificate issuance.
- Lead projects focused on payroll quality improvement and workflow optimization.
- Design and implement operational tools, templates, and forms to improve efficiency and service delivery.
- Serve as the primary point of contact for client HR departments, providing professional support and issue resolution.
- Operate client HR management systems and provide helpdesk support when required.
- Review payroll calculations completed by junior team members to ensure compliance, accuracy, and high-quality standards.
Required Skills and Qualifications
Experience:
- Proven experience working within an HR department, with strong exposure to payroll operations and employee lifecycle administration.
- Over 3 years of relevant professional experience in payroll, compensation & benefits, or HR operations.
- Advanced Microsoft Office skills, particularly in Excel, Word, and PowerPoint for reporting and operational management.
- Strong ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
Soft Skills:
- Excellent interpersonal and stakeholder management skills for working with both clients and internal teams.
- Strong customer service mindset with the ability to professionally manage client inquiries and operational challenges.
- Proactive, trustworthy, and solutions-oriented approach to problem solving and process improvement.
- Ability to lead operational improvement projects and maintain high service standards.
Language Requirements:
- Japanese: Native level (required for client communication and local compliance processes).
- English: Basic to business communication level preferred in a global working environment.
Preferred Skills & Qualifications
- Previous experience in an outsourcing, consulting, or professional services environment is highly preferred.
- Candidates with direct payroll calculation experience will be prioritized.
- Experience in client-facing professional roles is considered a strong advantage.
About the Company
Our client is a globally recognized business services provider specializing in payroll, HR, and operational support solutions for international companies. With a strong reputation for delivering high-quality services and driving operational excellence, the company supports global organizations in simplifying complex business processes. Their collaborative culture, strong diversity and inclusion initiatives, and commitment to continuous improvement make them an employer of choice within the professional services industry.
Why You'll Love Working Here
- Hybrid working environment with strong work-life balance.
- Opportunity to work with global companies and international professionals.
- Open and collaborative culture where English communication is encouraged.
- Strong DEI initiatives and employee-focused workplace policies.
- No fixed overtime system - all overtime work is fully compensated.
- Excellent opportunities for technical and professional career growth.
- Comprehensive benefits package beyond standard offerings.
Don't Miss Out - Apply Now!
