A global fintech leader is seeking a Director of Partnerships and Customer Success to manage and expand strategic alliances with enterprise clients, banks, and platform partners in Japan. You will play a central role in shaping the partner ecosystem, onboarding and supporting high-value partners, and driving go-to-market strategies in the region. This is a high-impact, executive-level role with strong regional influence.
Key Responsibilities
- Lead and expand partnerships with key accounts across banks and enterprise clients
- Design and implement strategic partner success plans, focusing on measurable growth and engagement
- Develop and manage launch plans for new partnerships, driving adoption with major platform businesses
- Own strategic relationships with existing partners, delivering proactive support and roadmap collaboration
- Direct the regional growth strategy for Japan in alignment with global objectives
- Oversee onboarding and project management of customer launch plans, tracking GTM forecasts and milestones
Required Skills and Qualifications
Experience:
- 10+ years of total experience with at least 3 years in partner management, alliances, or partner ecosystem development
- Track record of driving full-funnel go-to-market (GTM) strategies in fintech or tech-driven environments
Expertise:
- Strategic planning, growth execution, and partnership development
- Hands-on experience working with both technology partners and SIers (systems integrators)
- Ability to influence product roadmaps through customer insight and data analytics, with a strong understanding of product-market fit in Japan
Language Proficiency:
- Fluent in Japanese (native level)
- Business-level English
About the Company
Our client is a global fintech innovator delivering next-generation blockchain and infrastructure solutions to banks and corporates worldwide. With a strong presence in Asia, they are building cutting-edge technology that transforms how financial institutions manage and move value. This company offers the speed and autonomy of a start-up with the backing and scale of an enterprise.
Why You'll Love Working Here
- Industry-leading compensation and benefits
- High-impact, executive-level role in a fast-scaling fintech
- Work with cutting-edge blockchain products and Tier-1 partners
- Shape regional go-to-market and product direction in Japan
- Join a diverse, high-caliber team with global vision and local ownership
Don't Miss Out - Apply Now!
