An exciting opportunity for a claims advisor to work with a leading Government Insurance Agency for a 6 month contract, based in Gosford.
This leading Government Department is seeking a Claims Advisor for a 6 month contract, based in Gosford. In this role you will assist the worker and employer with the claim process and provide support in the completion of relevant documents to ensure timely access to required services to support return to work and injury recovery.
Coordinate and provide support to the Personal Injury business unit in relation to data quality, claims remediation activities and support resources during claims migration.
Complete daily assessment and authorisation of payments.
Manage telephone enquiries.
Provide accurate and complete information that is consistent and easy to understand including options about any claim, entitlements, obligations and responsibilities.
Provide workers compensation advice to stakeholders such as workers, employers and providers.
Undertake ongoing entitlement reviews in relation to weekly payments and medical expenses.
Ensure case management is in accordance with legislation and compliance guidelines.
Experience within workers compensation or general insurance claims.