Join an international organisation in Yokohama as an HR Generalist, taking responsibility for a broad range of HR Operations and employee lifecycle activities across assigned countries.
As a trusted HR point of contact for employees and managers, you will provide practical day-to-day support covering onboarding, HR administration, payroll coordination, benefits, leave management, employee records, HRIS, employee relations, and offboarding.
This is a broad HR Generalist opportunity for someone looking to strengthen their expertise across HR Operations and People Operations within an international environment. You will collaborate with local, regional, and global HR stakeholders while contributing to HR projects, process improvements, and the delivery of a consistent employee experience.
Key Responsibilities
- Serve as a trusted HR point of contact for employees and managers across assigned countries, providing timely and practical guidance throughout the employee lifecycle.
- Manage end-to-end HR Operations, including onboarding, employment and contractual changes, benefits administration, leave management, payroll coordination, and offboarding.
- Maintain accurate employee records, HR documentation, and country-specific information within HRIS/HCM and other People systems.
- Provide first-line guidance on HR policies, procedures, and employee lifecycle matters, ensuring HR processes are applied consistently and effectively.
- Partner with managers on day-to-day people processes, providing guidance on HR best practices and escalating matters where appropriate.
- Coordinate payroll inputs and support monthly payroll processes, ensuring employee changes and relevant HR data are complete, accurate, and submitted within required deadlines.
- Support Employee Relations (ER) activities by providing initial guidance, triaging cases, and escalating complex or sensitive matters to the appropriate HR stakeholders.
- Maintain current knowledge of local employment legislation and HR requirements, supporting compliance with applicable labour laws, company policies, and internal controls.
- Support regional and global HR initiatives, including leadership development, HR systems and process changes, performance management, and other People programmes.
- Build collaborative relationships across the People function and wider business to deliver a consistent, responsive, and positive employee experience.
- Contribute to HR projects and continuous improvement initiatives, identifying opportunities to streamline processes and improve HR service delivery and operational efficiency.
- Provide day-to-day guidance and support to local HR Administrators, helping ensure consistent application of HR processes, policies, and standards across assigned countries.
Required Skills and Qualifications
Experience:
- 5+ years of HR experience, ideally within an HR Generalist, HR Operations, or People Operations environment.
- Strong knowledge of employment legislation, HR policies, employee lifecycle processes, and HR best practices.
- Proven experience working within a multinational, global, or matrix organisation, with the ability to navigate complex stakeholder environments.
- Hands-on experience using HRIS/HCM systems, with a strong focus on data accuracy, process compliance, and employee records management.
- Experience supporting core HR processes such as onboarding, employee changes, benefits, leave administration, payroll coordination, and offboarding.
- Experience supporting employees and managers with HR policies, procedures, and day-to-day People matters.
- Bachelor's degree or equivalent.
Soft Skills:
- Excellent communication and stakeholder management skills, with the ability to build effective relationships across different organisational levels and functions.
- Strong organisational and time-management capabilities, with the ability to manage multiple priorities, deadlines, and employee matters effectively.
- High levels of professionalism, integrity, confidentiality, and discretion when handling sensitive employee and business information.
- Strong problem-solving and decision-making skills, with the ability to assess situations, exercise sound judgement, and determine when escalation is appropriate.
- Collaborative approach with the ability to work effectively across local, regional, and global HR teams.
- Continuous improvement mindset with an interest in enhancing HR processes, employee experience, and operational efficiency.
Language Requirements:
- Japanese: Native level
- English: Intermediate to Business level
Preferred Skills & Qualifications
- Experience supporting HR Operations across multiple countries or within a regional HR structure.
- Experience coordinating payroll data and supporting monthly payroll processes.
- Exposure to Employee Relations case triage and escalation.
- Experience supporting regional or global HR initiatives, including performance management, leadership development, or HR systems and process changes.
- Experience guiding or supporting HR Administrators or other HR Operations team members.
- Experience improving HR processes, workflows, service delivery, or operational efficiency.
About the Company
Our client is a leading European regulatory organisation supporting businesses across manufacturing, aerospace, medical, pharmaceutical, and digital industries.
Operating across multiple specialised and highly regulated sectors, the organisation provides an international environment where HR professionals can broaden their experience while working alongside specialists across different functions and industries.
This is an opportunity to develop broad HR Generalist and HR Operations expertise while supporting an organisation with an international and multidisciplinary working environment.
Why You'll Love Working Here
- Build broad expertise as an HR Generalist, covering the complete employee lifecycle and a wide range of HR Operations activities.
- Gain exposure to multiple industries, including medical, pharmaceutical, aerospace, manufacturing, and digital sectors.
- Work alongside experienced specialists in an international environment.
- Develop practical expertise across onboarding, HR administration, benefits, payroll coordination, HRIS, Employee Relations support, and offboarding.
- Contribute to regional and global HR initiatives, process improvements, and People programmes.
- Work closely with employees, managers, HR Administrators, and regional and global People teams.
- Strengthen your experience in HR Operations, People Operations, and employee lifecycle management.
- Benefit from a flexible working environment.
- Receive competitive compensation.
Don't Miss Out - Apply Now!
