A globally recognized leader in testing, inspection, certification, and compliance services is seeking a Global Key Account Manager to drive strategic client growth and expand key customer partnerships across multiple industries. This role offers the opportunity to work with multinational organizations, leading account development initiatives while delivering solution-based services that support quality, safety, cybersecurity, and regulatory compliance.
You will manage strategic global accounts, develop long-term business plans, and collaborate with international stakeholders to drive revenue growth and strengthen customer relationships. This is an ideal opportunity for experienced account management professionals seeking exposure to global clients and complex business development initiatives.
Key Responsibilities
- Build and maintain long-term relationships with key accounts, senior executives, and strategic stakeholders.
- Serve as the primary point of contact for major customers, ensuring exceptional client satisfaction and account growth.
- Develop and execute key account strategies, annual business plans, and revenue growth initiatives.
- Identify new business opportunities through consultative selling and solution-based account development.
- Lead contract negotiations and support strategic framework agreements with key customers.
- Collaborate with sales, operations, and technical teams to deliver customer-focused solutions.
- Drive cross-functional initiatives to support business expansion and strengthen customer engagement.
- Monitor market trends and customer requirements to identify opportunities for long-term growth.
Required Skills and Qualifications
Experience:
- 5-10 years of experience in Key Account Management, Strategic Account Management, Business Development, or related customer-facing roles.
- Proven success developing and managing strategic customer relationships that drive long-term business growth.
- Experience identifying, developing, and closing new business opportunities through consultative or solution-based sales approaches.
- Experience coordinating cross-functional stakeholders across multiple business functions.
- Hands-on experience using CRM platforms such as Salesforce for account planning, pipeline management, and customer analysis.
- Bachelor's degree or equivalent professional experience.
Soft Skills:
- Exceptional relationship-building and stakeholder management skills.
- Strong communication, presentation, and influencing capabilities.
- Strategic mindset with the ability to identify customer needs and create long-term growth opportunities.
- Proactive and consultative approach to business development.
- Strong organizational skills and the ability to manage multiple priorities effectively.
- Ability to collaborate across multicultural and international business environments.
Language Requirements:
- Japanese: Fluent.
- English: Fluent.
Preferred Skills & Qualifications
- Experience working within global or multicultural business environments.
- Experience managing international key account programs and global stakeholder relationships.
- Experience supporting strategic planning, business model development, or global framework contract negotiations.
- Background in testing, certification, compliance, industrial services, manufacturing, automotive, electronics, or related industries.
About the Company
Our client is a global leader in testing, inspection, certification, and compliance services, helping organizations meet international standards for quality, safety, cybersecurity, and regulatory requirements.
Operating across industries including automotive, industrial manufacturing, electronics, energy, and consumer products, the company provides world-class expertise in certification, auditing, testing, training, and risk management. Employees benefit from a collaborative international environment with exposure to global customers and industry-leading technical expertise.
Why You'll Love Working Here
- Work with multinational clients across diverse industries and international markets.
- Develop expertise in strategic account management, solution selling, and business growth initiatives.
- Gain valuable global exposure through collaboration with international stakeholders and cross-functional teams.
- Flexible working environment with remote work options, flex-time, and strong work-life balance.
- Continuous learning opportunities through professional training and development programs.
- Exposure to a wide range of industries including automotive, manufacturing, electronics, and energy.
- Clear career progression into senior account management, business development, and leadership positions.
- Join a globally respected organization with a strong reputation for quality, innovation, and professional growth.
Don't Miss Out - Apply Now!
