Join a global science leader in a vital operations role supporting the commercial organization. As Lead, Sales & Marketing Support, you will oversee sales operations, process improvement, and vendor coordination across the Japanese life sciences business. This position is ideal for professionals passionate about operational excellence, cross-functional collaboration, and enabling teams to deliver business impact.
Key Responsibilities
- Support sales teams with contract management, bid proposals, and event planning
- Oversee logistics for sample products, demo units, and sales collateral
- Respond to inquiries from internal teams and customers to ensure smooth communication
- Manage relationships with external vendors and partners to maintain quality and deadlines
- Identify opportunities to improve workflow efficiency and implement automation solutions
Required Skills and Qualifications
Experience:
- Bachelor's degree or higher
- 5+ years of experience in sales support or sales operations
- Hands-on experience improving business processes and training junior staff
- Proficient in Microsoft Excel, Word, and PowerPoint
Soft Skills:
- Enjoys team-based problem solving and collaboration
- Thrives in fast-paced, evolving environments
- Strong verbal and written communication skills
Language Requirements:
- Japanese: Native
- English: Intermediate to Business level
Preferred Skills & Qualifications
- Experience in BPO or vendor management
- Background in small-scale project leadership (1-3 months)
- Familiarity with business automation tools (e.g., Power Automate, RPA)
About the Company
This opportunity is with an American global leader in life sciences and scientific innovation, employing over 100,000 professionals worldwide. The company develops cutting-edge tools and services that support scientific research, improve healthcare, and accelerate the production of medicines. With a strong presence in Japan, they are committed to building efficient commercial support systems that empower the sales force and benefit customers.
Why You'll Love Working Here
- Lead a high-visibility project to transform support into a strategic function
- Collaborate with teams across supply chain, finance, and operations
- Be part of a performance-driven culture that promotes based on merit
- Gain exposure to global processes and continuous learning opportunities
- Work at a stable, world-class science company with impact-driven goals
Don't Miss Out - Apply Now!
