A leading global retail brand is hiring an IT Infrastructure Manager to oversee its Japan-based infrastructure operations, covering both corporate and retail systems. This is a temp-to-perm opportunity for a bilingual professional ready to take ownership of IT service delivery, security compliance, vendor management, and strategic IT planning. You will collaborate closely with the Japan CEO and APAC leadership to ensure alignment with commercial and technical goals.
Key Responsibilities
- Manage Japan's IT infrastructure team, including networks, cloud servers, POS retail systems, and asset management.
- Define and execute local IT strategies that support business operations.
- Oversee security compliance and work with global HQ to align on IT standards.
- Manage IT budgets and vendor relationships, ensuring operational efficiency.
- Ensure seamless IT service delivery for corporate staff and store end-users.
Required Skills and Qualifications
Experience:
- Minimum 5 years in IT Infrastructure Operations, ideally in a leadership or management role.
- Experience supporting retail systems (e.g., POS) is essential.
Technical Skills:
- Strong knowledge of network delivery, cloud services, and virtual machines.
- Familiarity with ITIL is a plus.
Language Requirements:
- Japanese: Business fluent (required).
- English: Conversational level or higher.
Soft Skills:
- Ability to manage direct reports and drive decision-making.
- Experience in budget ownership and cross-functional collaboration.
Preferred Skills & Qualifications
- Proven success in a bilingual leadership position within a retail or FMCG company.
- Ability to work cross-functionally with APAC and global stakeholders.
- Understanding of IT infrastructure security, compliance, and service frameworks.
About the Company
Our client is a globally recognized retail leader that has continued to grow steadily through challenging market conditions. With a strong reputation for employee satisfaction and business resilience-particularly across e-commerce and in-store operations-this company offers an exciting opportunity for IT professionals to make a lasting impact.
Why You'll Love Working Here
- Temp-to-perm track with a fast interview and decision process.
- Take full ownership as the #1 IT contact in Japan.
- Partner directly with the Japan CEO and APAC IT leadership.
- Hybrid working options and strong work-life balance.
- Located within 5 minutes of the station, with minimal overtime.
Don't Miss Out - Apply Now!
