A global digital services company operating at the intersection of e-commerce and technology is seeking an HR Specialist to strengthen organizational resilience within a fast-growing, cross-functional marketing organization. This role focuses on employee relations, labor management, and HR risk mitigation, working closely with business leaders to support a healthy, compliant, and high-performing workplace.
Key Responsibilities
- Provide employee relations and labor management consultation, including workplace issues, leave programs, and work-life balance initiatives
- Support occupational health and safety programs, including physician coordination, stress checks, and health management initiatives
- Operate and support performance evaluation processes, including communication, data management, and system improvements
- Advise leaders and managers on HR and labor matters, supporting organizational problem-solving and risk management
- Support implementation of HR policies and systems in collaboration with central HR teams
- Analyze HR data and contribute insights to organizational development, engagement, and retention initiatives
- Participate in HR projects such as recruitment, training, HR system improvements, and onboarding/offboarding support
Required Skills and Qualifications
Experience:
- Minimum 3 years of hands-on experience in employee relations or labor management
- Strong knowledge of Japanese labor laws, regulations, and compliance requirements
- Experience handling employee consultations, workplace issues, and sensitive cases with confidentiality
- Experience supporting HR processes such as performance evaluations, leave administration, and onboarding/offboarding
- Ability to work with HR data, reports, and standard office systems (e.g. Excel, HR systems)
Soft Skills:
- Strong communication and active listening skills
- High ethical standards with discretion and professionalism
- Empathetic, calm, and solution-oriented mindset
- Ability to collaborate effectively across teams and stakeholders
Language Requirements:
- Japanese: Business level
- English: Business level
Preferred Skills & Qualifications
- Experience with HR systems, HR data analysis, or process improvement initiatives
- Background in organizational development, recruitment, or training programs
- Ability to proactively identify issues and drive solutions in a fast-paced environment
About the Company
Our client is a global digital services company combining e-commerce and technology to drive innovation, growth, and opportunity for people and businesses worldwide. The organization is known for its international environment, advanced technology platforms, and strong emphasis on collaboration and continuous improvement.
Why You'll Love Working Here
- Work with a diverse, international team on innovative cross-business initiatives
- Engage with advanced technologies shaping the future of digital operations
- Thrive in a flexible, hybrid work environment with autonomy and flextime
- Access broad career paths, learning opportunities, and professional growth
- Be part of a globally recognized organization that values innovation and idea sharing
Don't Miss Out - Apply Now!
