Are you an experienced Hotel Sales Manager or Corporate Sales Professional looking to advance your career in Tokyo's luxury hospitality industry?
Join a prestigious international luxury hotel in central Tokyo as a Sales Manager - Luxury Hospitality, where you will drive corporate business development, strengthen relationships with high-value clients, and contribute to revenue growth within a world-class hotel environment.
This opportunity combines corporate account management, B2B sales, group bookings, event sales, and business development. You will manage client relationships from initial enquiry through proposal development and contract negotiation, while identifying new commercial opportunities in Tokyo's competitive luxury hotel market.
You will also collaborate with internal hotel teams and support junior sales colleagues, making this an attractive opportunity for hospitality sales professionals seeking greater commercial responsibility and leadership experience.
Key Responsibilities
- Corporate Business Development: Identify and acquire new corporate accounts to expand the hotel's client portfolio and generate additional business opportunities.
- Key Account Management: Build and maintain long-term relationships with existing corporate clients, ensuring strong customer satisfaction and repeat business.
- Corporate Sales & Group Bookings: Manage corporate, group, and event enquiries, providing tailored proposals and coordinating commercial arrangements.
- Sales Proposals & Contract Negotiation: Prepare sales proposals, negotiate commercial terms, and manage client discussions through to contract agreement.
- Sales Strategy & Revenue Growth: Identify market trends, assess business opportunities, and implement sales initiatives to support revenue targets.
- Market Development: Monitor the Tokyo luxury hospitality market and identify potential corporate clients, group business, and event-related opportunities.
- Promotional Activities: Coordinate sales promotions, marketing initiatives, and client engagement activities to strengthen the hotel's market presence.
- Cross-Functional Collaboration: Work closely with hotel operations, events, marketing, and other departments to deliver effective client solutions.
- Sales Team Support & Mentoring: Provide guidance and support to junior sales team members, helping them develop commercial skills and achieve departmental objectives.
- Customer Relationship Management: Maintain professional communication with clients throughout the sales process, ensuring service quality and strong business relationships.
Required Skills and Qualifications
Experience:
- Hospitality Sales Experience: Minimum 2 years of professional experience in hotel sales or corporate account management within the hospitality industry.
- Corporate Client Management: Experience developing and maintaining relationships with corporate clients and managing commercial accounts.
- Sales Proposals & Negotiation: Practical experience preparing commercial proposals, managing client enquiries, and negotiating contracts.
- Business Development: Ability to identify sales opportunities, approach prospective clients, and support revenue-generating activities.
- Hospitality Industry Knowledge: Understanding of hotel sales processes, client service expectations, and commercial operations within the hospitality sector.
- Education: Bachelor's degree.
Soft Skills:
- Relationship Building: Strong interpersonal skills and the ability to develop trusted relationships with corporate clients and internal stakeholders.
- Results-Driven Mindset: Proactive approach to achieving sales objectives, identifying business opportunities, and delivering measurable outcomes.
- Customer Focus: Commitment to providing exceptional service and understanding the needs of corporate and luxury hospitality clients.
- Communication & Negotiation: Excellent communication, presentation, and negotiation abilities.
- Team Collaboration: Ability to work effectively with cross-functional hotel teams and support junior colleagues.
- Professionalism & Adaptability: Professional approach to client interactions, flexibility in responding to business needs, and motivation to maintain high service standards.
- Leadership Potential: Willingness to mentor colleagues, share sales expertise, and contribute to departmental performance.
Language Requirements:
- Japanese: Fluent to business-level proficiency for corporate client communication, sales negotiations, and stakeholder management in Japan.
- English: Conversational to intermediate-level proficiency for communication with international guests, clients, and colleagues.
Preferred Skills & Qualifications
- Luxury Hotel Experience: Previous sales experience within a five-star hotel, international luxury hotel, or globally recognised hospitality brand.
- Corporate & Group Sales: Experience managing corporate accounts, group reservations, and high-value commercial bookings.
- MICE Business Experience: Familiarity with Meetings, Incentives, Conferences, and Exhibitions (MICE) sales and event-related business development.
- Tokyo Hospitality Market Knowledge: Understanding of Tokyo's luxury hotel market, corporate customer segments, and competitive hospitality landscape.
- Sales Team Development: Experience supporting, coaching, or mentoring junior sales professionals.
- International Hospitality Experience: Experience working with multinational clients or within an international hotel environment.
- Strategic Sales Planning: Experience contributing to sales initiatives, promotional campaigns, or revenue development strategies.
About the Company
Our client is a globally recognised luxury hospitality group known for exceptional service standards, sophisticated guest experiences, and an international working environment.
With an established presence in Tokyo's premium hospitality market, the organisation serves corporate travellers, international guests, and clients seeking high-quality hotel and event services.
The hotel combines a prestigious brand reputation with a strong commitment to professional hospitality, creating an environment where sales professionals can develop valuable client relationships and contribute to business growth.
This opportunity offers exposure to luxury hotel sales, corporate account management, and international hospitality operations within an established hotel organisation.
Why You'll Love Working Here
- Competitive Compensation: Annual salary of ¥5.5M-¥8M, with performance-based bonus opportunities.
- Flexible Working Hours: Flexible working arrangements designed to support greater work-life balance.
- Luxury Hospitality Environment: Work within a prestigious international hotel recognised for high service standards and sophisticated guest experiences.
- Corporate Client Exposure: Build relationships with corporate clients, international businesses, and high-value hospitality customers.
- Business Development Opportunities: Take ownership of new corporate account acquisition, commercial negotiations, and revenue-generating initiatives.
- Professional Development: Access professional training opportunities and develop your expertise in hotel sales, account management, and business development.
- Leadership Exposure: Support and mentor junior sales colleagues while strengthening your team leadership capabilities.
- Comprehensive Employee Benefits: Benefits include social insurance, transportation allowance, and meal support.
- Annual Leave & Holidays: Enjoy 114 annual holidays, paid leave, and additional employee leave benefits.
- Established International Employer: Gain experience within a globally recognised hospitality group with an established presence in Tokyo.
- Career Development: Strengthen your skills in luxury hotel sales, corporate business development, MICE, and hospitality account management.
Don't Miss Out - Apply Now!
