Client Services Associate to VP|Tokyo|Global Investment Bank

Join a leading global investment bank as a Client Services Associate to VP, where you'll play a vital role in supporting institutional investment clients across fund operations. This position offers the opportunity to deliver exceptional client service, collaborate with global stakeholders, and contribute to operational excellence in a dynamic international environment. If you're looking to grow your career in investment banking and financial services in Japan, this is an excellent opportunity to make a meaningful impact.

Key Responsibilities

• Manage fund servicing activities, ensuring accurate financial reporting and high-quality operational support for institutional clients.
• Build and maintain strong relationships with clients and internal stakeholders to deliver exceptional service and resolve inquiries efficiently.
• Coordinate with internal teams and external partners to address operational, accounting, and fund administration matters.
• Drive continuous process improvements to enhance operational efficiency, governance, risk controls, and service quality.
• Ensure compliance with regulatory requirements and internal policies while supporting operational excellence across client activities.
• Share knowledge and collaborate with colleagues to strengthen team capability and support business objectives.

Required Skills and Qualifications

Experience:

• At least 3 years of experience in fund accounting, fund administration, financial reporting, audit, banking operations, or client servicing within the financial services industry.
• Proven experience managing client inquiries related to operational processes and delivering high-quality client support.
• Strong understanding of investment fund operations, financial reporting, and operational controls.

Soft Skills:

• Excellent relationship-building and stakeholder management skills.
• Strong communication and interpersonal abilities.
• Analytical thinking with a proactive approach to problem-solving.
• Ability to work collaboratively in a fast-paced international environment.
• Strong attention to detail and commitment to delivering outstanding client service.

Language Requirements:

• Japanese: Business-level proficiency (speaking, reading, and writing).
• English: Business-level proficiency (speaking, reading, and writing).

Preferred Skills & Qualifications

• Experience working with regional or global stakeholders.
• Familiarity with investment fund reporting and regulatory compliance requirements.
• Experience contributing to operational improvement initiatives within financial services.

About the Company

Our client is a well-established global financial institution with a strong presence across international markets. Known for delivering world-class financial solutions, the organisation offers a collaborative and inclusive culture where professionals can develop their expertise while working alongside talented teams across the globe.

Why You'll Love Working Here

• Competitive compensation and comprehensive employee benefits.
• Flexible working arrangements with remote work options and flex time.
• Casual dress code and a healthy work-life balance with minimal overtime.
• Excellent opportunities for career development on a global platform.
• Side business permitted, promoting flexibility and personal growth.
• Collaborative international environment focused on innovation and continuous improvement.

Don't Miss Out - Apply Now!