Join a leading global risk solutions company as an Account Manager for Japan and Korea. In this role, you will partner with clients to deliver innovative solutions, strengthen customer relationships, and drive business growth. You will collaborate with sales and product teams, focusing on cross-sell, upsell, and renewals to support client success across multiple markets.
Key Responsibilities
- Build strong client relationships by understanding needs and providing proactive support
- Develop and implement customer success strategies to increase adoption and retention
- Collaborate with sales and product teams for seamless onboarding and satisfaction
- Identify opportunities to upsell and cross-sell solutions to existing clients
- Gather customer feedback to inform product development and improve experience
Required Skills and Qualifications
Experience:
- 3+ years in account management or client relationship roles
- Proven ability to build and maintain lasting customer partnerships
- Excellent communication, presentation, and problem-solving skills
- Strategic thinking with a results-driven mindset to meet customer retention goals
- Knowledge of SaaS or technology products
- Proficiency with CRM software and customer management tools
Language Requirements
- Japanese: Native level
- English: Business level
Preferred Skills & Qualifications
- Experience in sales or account management across regional or multinational clients
- Understanding of financial services, risk solutions, or fintech sectors
About the Company
Our client is a trusted global partner in risk assessment solutions, supporting businesses of all sizes with services that enhance growth, efficiency, and customer experience. Their innovative products help organizations tackle complex challenges in risk management, operations, and business performance.
Why You'll Love Working Here
- Join an industry-leading sales organization with a strong market presence
- Partner with clients to solve complex risk and business challenges
- Work with innovative solutions that directly impact customer success
- Collaborate across multiple regional markets, including Korea
- Enjoy a supportive team culture with minimal overtime and casual dress
Don't Miss Out - Apply Now!
