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Helpdesk Engineer

Job Seekers Japan IT Investment Banking

Job Description

Client in financial services industry is looking for Helpdesk Engineer to provide technical support to users across all lines of business across both hardware and software.


  • Responsible for the implementation of servers, PC platforms, printers, and other core technologies essential to the bank's core infrastructure and businesses.
  • Performs activity reporting against system status (daily), activity record completion, project status and severity one advisories.

Required skills

  • Minimum 3 years of experience in a L1 support and above capacity
  • Experience with any type of ticketing management system, ServiceNow preferable
  • Microsoft Certification (desktop support, installing configuring windows10, office specialist, etc), Network support
  • Knowledge: ServiceNow, Software Center, MacOS

Personal Attributes

  • English: Conversational or Business level
  • Japanese: Native or Fluent level

About our client
Our client is an international financial services company in the world focusing on providing personal and corporate banking services, asset management services, insurance and investment banking services on a global scale

Morgan McKinley Asia Pac is acting as an Employment Business in relation to this vacancy.


Consultant Details

Consultant Details

Jarick Lee
Jarick Lee
  • Senior Consultant | IT Recruitment - Contract
  • +813 4550 6581