Custody Client Services - Associate

Job Description

A new opportunity to work within a strong security client services team, supporting institutional clients with custody services.

Roles/Responsibilities

• Forge strong relationships with clients to ensure the smooth operation of custody services, offering a superior service to our institutional clients.
• Resolve any issues and answer any technical or operational questions with regards to the custody process.
• Provide clients with information about the services or products being offered, supporting sales and relationship managers.
• Have a thorough understanding of the products offered, so that these can be effectively communicated with clients. Also understand the front to back flow so that risks can be identified and mitigated.
• Take a leading role on projects and initiatives designed to modernize services and infrastructure, offering a higher level of service to clients and satisfying regulatory requirements.
• Work closely with overseas colleagues for cross-border custody operations.

Required skills

• Experience within Financial Services Operations - ideally securities - with the aptitude to understand products and operational flows.
• Ability to develop relationship within institutional clients in Japan.

Preferred skills

• Experience working within client services
• JSDA qualification.

Personal Attributes

• Ability to communicate with clients in Japanese and colleagues in English.

About our client
A leading global financial institution with a strong security and custody business in Japan.

Morgan McKinley Asia Pac is acting as an Employment Agency in relation to this vacancy.