Join a global fintech and digital payments company as a Merchant Growth & Partnerships Manager, helping expand its merchant network and payment business across key commercial markets in Japan.
This field-focused role combines business development, merchant sales, account management, partnerships and local marketing. You will acquire new merchants, grow existing accounts and develop relationships with small and medium-sized businesses (SMEs), local organisations, business associations and regional partners.
Working across Tokyo, Osaka or Fukuoka, you will also plan local campaigns, support in-store marketing and develop partnerships that increase digital payment adoption, transaction volume and brand awareness.
This is an excellent opportunity for a commercially driven professional who enjoys building relationships in the field and wants to develop their career across fintech, payments, merchant acquisition and business development.
Key Responsibilities
- Acquire new merchants and expand existing merchant accounts across assigned commercial areas in Japan.
- Drive merchant acquisition, payment adoption and transaction growth through proactive business development and account management.
- Build and maintain relationships with SMEs, local business groups, industry associations and public-sector partners.
- Identify merchant requirements and develop commercial initiatives that support engagement and account growth.
- Plan and execute local promotions and marketing campaigns designed to increase customer usage and merchant sales.
- Visit merchant locations regularly to strengthen relationships and support in-store marketing and promotional activities.
- Coordinate local events, commercial partnerships and community initiatives to increase brand visibility.
- Work closely with internal teams to improve merchant engagement, customer experience and commercial performance.
- Identify opportunities to strengthen regional partnerships and expand the company's presence within assigned markets.
Required Skills and Qualifications
Experience:
- Professional experience in Business Development (BD), sales, account management or Customer Success (CS).
- Experience developing and maintaining commercial relationships with customers, merchants or business partners.
- Experience supporting customer acquisition, account growth or other revenue-generating commercial activities.
- Ability to manage field-based activities and develop relationships across an assigned geographical area.
- Bachelor's degree or equivalent higher education.
Soft Skills:
- Strong relationship-building and negotiation skills.
- Confident communicator with excellent interpersonal skills.
- Proactive and comfortable working independently in a field-focused position.
- Commercially minded and results-oriented, with a focus on merchant and business growth.
- Ability to build trusted relationships with businesses, associations, local organisations and other external stakeholders.
- Strong collaboration skills for working effectively with internal teams and external partners.
Language Requirements:
- Japanese: Business level or above.
- English or Chinese: Conversational level for native Japanese speakers.
Preferred Skills & Qualifications
- Experience in payments, fintech or digital financial services.
- Experience in merchant acquisition, merchant operations or merchant account management.
- Experience selling to or managing relationships with SMEs (small and medium-sized enterprises).
- Experience within tourism, inbound tourism or other consumer-facing industries.
- Knowledge of Japan's local merchant ecosystem and regional commercial markets.
- Experience planning or supporting local promotions, events or marketing campaigns.
About the Company
Our client is a global financial technology company providing digital payment and commerce solutions to merchants, consumers and financial institutions across multiple international markets.
Operating at the intersection of fintech, digital payments and international commerce, the company connects merchants and consumers while supporting the continued adoption of digital payment solutions.
Its expanding business in Japan provides an opportunity to work directly with merchants and regional partners while contributing to transaction growth and the development of its payment ecosystem.
Why You'll Love Working Here
- Play a hands-on role in growing a major international digital payments business in Japan.
- Build valuable experience across fintech, merchant sales, business development and partnerships.
- Gain exposure to Japan's merchant ecosystem and inbound tourism market.
- Work directly with diverse businesses and regional partners across Tokyo, Osaka or Fukuoka.
- Combine sales, account management, partnerships and local marketing in one commercially focused role.
- Make a direct contribution to merchant acquisition, payment adoption, transaction growth and brand awareness.
- Develop your experience within a global fintech environment serving merchants, consumers and financial institutions internationally.
Don't Miss Out - Apply Now!
