Join a leading global bank as an Associate Trade Finance Client Service professional, supporting multinational and Japanese corporate clients across complex global trade finance relationships. This role focuses on delivering a high-quality client experience, ensuring smooth execution of trade finance transactions while coordinating closely with internal teams. It is an excellent opportunity to build a long-term career within corporate banking and transaction banking in an international environment.
Key Responsibilities
- Manage and maintain strong relationships with global trade finance clients.
- Deliver a consistent, high-quality client service experience across all touchpoints.
- Act as the main point of contact for trade finance-related client inquiries.
- Resolve client issues efficiently by coordinating with internal stakeholders.
- Support client retention through proactive engagement and service follow-up.
- Identify potential business opportunities and refer them to sales teams.
- Monitor key transactions and ensure timely and accurate execution.
Required Skills and Qualifications
Experience:
- Practical experience in banking, finance, or a related field, with exposure to trade finance products and processes.
- Understanding of global trade finance operations and client servicing.
- Ability to manage multiple tasks and coordinate with different internal teams.
Soft Skills:
- Strong client service mindset with attention to detail and service quality.
- Excellent problem-solving skills with sound judgment.
- Calm, reliable, and professional approach when working under pressure.
- Proactive, organised, and dependable working style.
Language Requirements:
- Japanese: Native level
- English: Intermediate to Business level
Preferred Skills & Qualifications
- Experience supporting multinational corporate clients in a banking environment.
- Strong relationship-building and communication capabilities.
About the Company
Our client is a leading global bank with a strong international trade finance platform, supporting both multinational and Japanese corporate clients across complex cross-border transactions. The bank is well known for its robust global network, strong governance, and commitment to delivering high service standards in transaction banking.
Why You'll Love Working Here
- Competitive compensation range of ¥8M-¥11M.
- Exposure to global trade finance and multinational client relationships.
- Flexible working arrangements including remote work and flex time.
- Casual dress code and minimal overtime culture.
- Stable environment offering long-term career development in global banking.
Don't Miss Out - Apply Now!
