Are you a software engineer looking to advance your career in semiconductor manufacturing, software applications, and factory automation systems? Join a technology company providing specialized software solutions to semiconductor manufacturers.
As a Semiconductor Software Application Engineer, you will support the implementation, configuration, troubleshooting, and ongoing operation of software applications used in semiconductor fabrication facilities (fabs).
This position combines software implementation, technical customer support, systems integration, and application engineering. You will work directly with semiconductor manufacturers to understand their technical requirements, resolve software issues, and ensure successful system deployment.
You will also collaborate with overseas software development teams to investigate technical challenges, communicate customer feedback, and improve software performance and functionality.
Based in Nagoya, Japan, this permanent position offers flexible working hours, international collaboration, and opportunities to build expertise in Manufacturing Execution Systems (MES), Fault Detection and Classification (FDC), and SECS-II/GEM communication standards.
Key Responsibilities
- Software Implementation & System Deployment: Install, configure, and support software applications used in semiconductor manufacturing environments, ensuring successful implementation and system operation.
- Technical Project Coordination: Lead technical discussions with customers to clarify system requirements, implementation scope, project deliverables, and outstanding technical issues.
- Customer Acceptance & Project Completion: Coordinate customer acceptance activities, address unresolved technical questions, and follow up on outstanding actions until successful project completion.
- Application Support & Troubleshooting: Investigate software problems, analyze system behavior, identify potential causes, and provide practical technical solutions.
- Customer Training & Technical Consultation: Deliver software training, explain application functionality, and provide clear technical guidance and documentation to semiconductor manufacturing customers.
- Sales Engineering Collaboration: Partner with sales colleagues to understand customer challenges, evaluate technical requirements, and recommend suitable software solutions.
- Global Development Team Collaboration: Communicate with overseas software developers to report technical issues, discuss project progress, and coordinate appropriate technical responses.
- Technical Documentation & Knowledge Sharing: Prepare technical reports, contribute to software documentation and translations, support junior engineers, and participate in relevant technical events.
Required Skills and Qualifications
Experience:
- General knowledge of operating systems, computer networking, and server environments.
- Basic understanding of PostgreSQL databases and their use in software applications.
- Knowledge of SECS-II/GEM communication standards used for semiconductor manufacturing equipment integration.
- Familiarity with Manufacturing Execution Systems (MES) and Fault Detection and Classification (FDC) systems.
- Understanding of semiconductor manufacturing processes, fabrication facilities (fabs), and factory operations.
- Knowledge of ISO 9000 quality management standards.
- Ability to understand software application requirements, investigate technical issues, and support system implementation.
- Relevant educational background in software engineering, computer science, information technology, electrical engineering, or a related technical discipline.
Soft Skills:
- Excellent communication and customer-facing skills, with the ability to explain software functionality and technical issues clearly.
- Strong analytical thinking and a structured approach to software troubleshooting, technical investigation, and problem-solving.
- Effective project coordination and organizational skills, including the ability to track outstanding issues and follow through on agreed actions.
- Collaborative mindset when working with customers, sales teams, and overseas software developers.
- Ability to prepare clear technical reports, documentation, and customer-facing explanations.
- Proactive attitude toward learning new technologies and developing specialist application engineering expertise.
- Willingness to share technical knowledge, support junior colleagues, and contribute to team development.
Language Requirements:
- Japanese: Fluent level - required for customer meetings, technical consultations, software training, and communication with semiconductor manufacturers in Japan.
- English: Intermediate to Business level - required for technical correspondence, online meetings, issue escalation, and collaboration with overseas development teams.
- English proficiency guideline: Approximately TOEIC 650 or equivalent practical English communication ability.
Preferred Skills & Qualifications
- Professional experience in software application engineering, technical support, systems integration, or software implementation.
- Experience supporting software applications within semiconductor manufacturing facilities or industrial automation environments.
- Hands-on experience with MES, FDC, SECS-II/GEM, or semiconductor equipment communication systems.
- Practical knowledge of PostgreSQL, database troubleshooting, operating systems, networking, or server administration.
- Experience working with international software development teams on technical issue resolution.
- Familiarity with software acceptance testing, customer training, and technical project coordination.
- Experience preparing technical documentation, translating software materials, or supporting technical workshops.
- Interest in semiconductor factory automation, manufacturing IT systems, and industrial software technologies.
About the Company
Our client is a technology company specializing in software solutions for semiconductor manufacturing operations.
The organization provides applications that help semiconductor manufacturers support factory operations, manage production-related information, and improve the effective use of manufacturing software.
Its technical teams work closely with customers throughout the software lifecycle, from initial requirements discussions and system implementation to troubleshooting, technical support, and ongoing service.
Through collaboration with international software developers, the company helps semiconductor manufacturers address technical challenges and maximize the value of their software applications.
Joining this organization offers the opportunity to develop expertise at the intersection of semiconductor technology, software engineering, factory automation, and manufacturing systems.
Why You'll Love Working Here
- Competitive Salary: Attractive annual compensation of ¥5.5M-¥8M, offering an opportunity to develop a specialized career in semiconductor software engineering.
- Specialist Technical Career Development: Build expertise in semiconductor manufacturing software, MES, FDC, SECS-II/GEM, systems integration, and application support.
- End-to-End Project Exposure: Participate in the complete software implementation lifecycle, from technical requirements discussions and installation to customer acceptance and ongoing support.
- International Collaboration: Work closely with overseas software developers, gaining valuable experience in global technical communication and cross-border problem-solving.
- Flexible Working Hours: Benefit from a flexible working environment that supports work-life balance.
- 125+ Annual Holidays: Enjoy at least 125 days of annual holidays, providing time for rest and personal commitments.
- Paid Annual Leave from Day One: Receive 10 days of paid annual leave immediately upon joining.
- Professional Learning Support: Access financial assistance for training, education, and professional development to strengthen your technical expertise.
- Comprehensive Employee Benefits: Benefit from retirement savings support, family care assistance, insurance coverage, and employee well-being programs.
- Exposure to Advanced Manufacturing Technology: Work with software applications supporting semiconductor fabrication facilities and gain insight into evolving factory automation technologies.
Don't Miss Out - Apply Now!
