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Customer Success Manager

Job Seekers Japan Fintech Fintech

Job Description

Trading and network systems provider searching for experienced Customer Success Manager

Roles/Responsibilities

  • Build a deep understanding of clients' business, their structure, and needs.
  • Drive engagement through meetings, product demonstrations and follow-up with users regularly.
  • Develop further contact network within accounts, building and nurturing relationships with decision-makers across divisions and teams.
  • Ensure that existing clients are getting the maximum value of company services and products.
  • Accurately maintain CRM database with prospect interactions and company information.
  • Advise clients on how to effectively use the services for their needs.

Required skills

  • Client-facing experience in Financial Services industry.
  • Experience working with large global accounts.
  • Strong communication skills, verbal and written.

 

About our client

Networking and trading systems provider for the financial services industry

Morgan McKinley Asia Pac is acting as an Employment Agency in relation to this vacancy.

Consultant Details

Consultant Details

Robin Nguyen
Robin Nguyen
  • Consultant | Banking & Fintech Recruitment
  • rnguyen@morganmckinley.com