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Customer Success Manager

Job Seekers Japan Financial Services Front Office, Fintech Fintech

Job Description

Global Payment Solution Provider seeking for an experienced Customer Success Manager


  • Oversee and manage existing client relationship and play an active role in developing and building long-term relationships with key users to identify emerging business
  • Collaboratively develop value propositions that address client needs
  • Being proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell
  • Being able to drive merchant retention through ongoing relationship management
  • Cabable to manage cross-functional teams (including TAMs, Sales and operations) to execute client needs

Required skills

  • Minimum 3 to 7 years of customer success or account servicing experience with complex, enterprise solutions to merchant/enterprise clients
  • Proven track record of successfully managing multiple clients, developing
  • opportunities and exceeding new business targets contributing to company revenue growth
  • Experience in Consumer payments is a plus, otherwise ecommerce, Maas or Saas expertise

About our client
Global Payment Solution Provider

Morgan McKinley Asia Pac is acting as an Employment Agency in relation to this vacancy.

Consultant Details

Consultant Details

Tanjib Hasan
Tanjib Hasan
  • Manager | Banking / Financial Services & Fintech Payments
  • 81 3 4550 6588