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Client Success Manager

Job Seekers Japan Fintech Fintech

Job Description

Specialized financial data provider searching for a bilingual Client Success Manager

Roles/Responsibilities

  • Build a deep understanding of clients' business, their structure, and needs.
  • Drive engagement through meetings, product demonstrations and follow-up with users regularly.
  • Develop further contact network within accounts, building and nurturing relationships with decision makers across divisions and teams.
  • Ensure that existing clients are getting the maximum value of company services and products.
  • Accurately maintain CRM database with prospect interactions and company information.
  • Advise clients on how to effectively use the services for their needs.

Required skills

  • Outgoing and not afraid to talk to clients. Previous experience in a client-facing role a plus.
  • Basic understanding of the financial industry or the willingness to learn.
  • Strong communication skills, verbal and written.

About our client
UK-based global financial data solutions provider with a strong market niche.

Morgan McKinley Asia Pac is acting as an Employment Agency in relation to this vacancy.

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Consultant Details

Consultant Details

Robin Nguyen
Robin Nguyen
  • Consultant | Banking & Fintech Recruitment
  • rnguyen@morganmckinley.com