Senior Manager - Small Business Lending

Are you passionate about helping small businesses succeed? Do you thrive on owning a pipeline and converting great customer opportunities into tangible outcomes? Our client is seeking a results-driven and relationship-focused Senior Manager - Small Business Lending to join a high-performing team supporting customers with their lending journey.

In this dynamic and fast-paced role, you'll play a pivotal part in delivering customer growth, optimising the lending journey and ensuring every customer experiences an exceptional path from enquiry to approval. You'll collaborate across teams to help Australian businesses grow and succeed, while advancing your own career in an organisation that values development, impact, and innovation.

What You'll Do

• Take ownership of the small business lending pipeline, managing pre-qualified leads, applications, and referrals from multiple internal sources

• Guide customers through the lending process, from initial enquiry through to signing, maximising conversion opportunities

• Screen and prepare lending applications, ensuring accuracy, compliance, and deep understanding of each business's financial position

• Partner with internal stakeholders including Credit, Legal, and Mid-Market teams to drive application success

• Maintain meticulous records and CRM data to support high-quality reporting and pipeline visibility

• Identify customers ready to scale beyond Small Business Lending and proactively refer them to appropriate growth channels

What You'll Bring

• Minimum 5 years' experience in small business lending

• Knowledge of credit assessment, analysis, and lending policies

• A passion for customer engagement and a track record of building strong, outcome-focused relationships

• Ability to influence cross-functional stakeholders and move opportunities forward

• Exceptional organisational and time management skills with attention to detail

• A mindset for continuous improvement, problem-solving, and adaptability in fast-moving environments

Why Join ?

• Career Pathways: A commitment to your development. You'll have access to clear career progression opportunities, mentorship and internal mobility across the business.

• Impact: Play a meaningful role in supporting small business growth across Australia

• Collaboration: Join a values-led, purpose-driven team where innovation and teamwork are at the core of everything

• Flexibility: Work in a hybrid environment that supports balance and productivity

If you're ready to step into a high-impact role where you can truly make a difference for customers and grow your career along the way, we'd love to hear from you.