Be apart of a major technology transformation for a global insurance provider, implementing processes and systems supporting agency partners manage their insurance portfolios.
A unique opportunity to work with a leading global financial services business offering a variety of specialised insurance products.
This role offers great growth potential, skill development, and the opportunity to be a part of a large technology transformation during a period of rapid growth and innovation. As leaders within the insurance industry, this organisation fosters a diverse and inclusive culture, encouraging innovation and excellence across the business.
Purpose of the role:
You will be apart of a multi-disciplinary team who is responsible for the implementation of processes and systems to support Agency Partners manage their Insurance portfolios.
Partner with stakeholder teams across business units (Agency Partners, Pricing, Account Management, Finance, IT and Software Vendors locally and internationally) to develop and review documentation.
Defining and validating current as-is processes and to-be processes.
Develop a good understanding of the business's finance systems and data systems.
Evaluate, examine, and communicate business and technical (functional, and non- functional) requirements.
Develop and manage internal documentation, and formally initiate and deliver requirements where required.
Conduct workshops with SME's within the Finance, Actuarial, Data and Analytics and Technology teams to elicit and documents requirements
Provide recommendations for process improvements and system improvements in consultation with stakeholders.
Provide clear feedback to product and delivery teams on potential changes/improvements where applicable.
Support development of test plans.
Triage and undertake root-cause analysis of bugs in order to support QA and development teams
3 - 5 years' experience, preferably within an insurance or financial services operation and within an IT role.