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Senior Process Analyst

Job Seekers Australia Transformation Financial Services

Job Summary

  • Sydney CBD
  • Contract
  • BBBH782694
  • May 19, 2021
  • $120k - $160k
Job Description

The Senior Process Analyst lead, support and deliver improvement to the quality and efficiency of products, processes and systems

The Senior Process Analyst will lead, support and deliver improvement to the quality and efficiency of products, processes and systems. This will involve leading and supporting projects to deliver multi system tactical improvements to the design, monitoring and performance of services. Role will support projects in delivering current state and future state process maps.

Key Responsibitlites:

  • Lead an improvement initiative, through system or process design that aligns to the business need, operating plans and strategic objectives; having accountability for management and delivery of improvements using the waterfall/agile delivery methodology, and apply Lean/six sigma where required
  • Use varied questioning techniques and facilitation techniques to discover process and data and requirements from a group of users or stakeholders. (eg: interview, workshop, survey, walkthrough, etc…
  • Lead and enhance capabilities by contributing to continuous improvement activity and lifting skills by sharing knowledge and experience and actively learning from industry best practice.
  • Design future state processes considering risk and impacts
  • Conduct FMEA
  • Actively contribute to the risk and issue mitigation process by identifying, reporting and managing risks and resolving issues

Key Requirements:

  • Familiarity with analysis, design, deployment and measurement techniques and process methodologies and standards (eg. Lean, Lean six sigma, Six sigma)
  • Familiarity with process modelling with BPM standards using DEMO methodology
  • Familiarity with Project Management and SDLC/Agile processes and activities
  • Lean Six Sigma Black Belt or Green Belt with 7+ years' experience in similar role
  • Effective written and oral communication skills

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Consultant Details

Consultant Details

Sean Yates
Sean Yates
  • Senior Consultant | Transformation Recruitment
  • 02 8986 105
  • syates@morganmckinley.com