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IT Helpdesk

Job Seekers Japan IT Fintech

Job Description

Europe's biggest fintech company is seeking a talented IT Helpdesk to join its workforce with an immediate start in Tokyo.

Roles/Responsibilities

  • This space is essential to ensure that employees can work productively and comfortably, wherever they are.
  • In addition to day-to-day tasks such as supporting the IT and systems environment, we also take responsibility for working with expatriate staff.
  • A variety of technologies are used to resolve issues in a timely manner, meet employee expectations, build good relationships, ensure data security and transparency, and continuously improve service.

Required skills

  • 3+ years of experience supporting IT environments with help desk, on-site support, troubleshooting, etc.
  • Knowledge of Microsoft technologies and troubleshooting experience, e.g. experience with O365 and Windows 10 operating system.
  • Basic knowledge and experience of networking skills, cloud technologies and security.

Preferred skills

  • Has the rights to work in Japan
  • Bilingual - Japanese and English

Personal Attributes

  • Good communication skills
  • Being able to work in team-working environment

About our client
One of the top fintech companies in the industry as well as it being the fastest-growing company in APAC region.

Morgan McKinley Asia Pac is acting as an Employment Business in relation to this vacancy.

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Consultant Details

Consultant Details

Taichi Sakai
Taichi Sakai
  • Associate Consultant | IT Recruitment - Contract
  • +813 4563 8558
  • tsakai@morganmckinley.com